Gyanna Griffin
Chester,PA
Summary
Highly skilled in customer service with valuable experience as a waiter, Possess strong communication and interpersonal skills, ensuring positive guest experiences. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the workplace reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.
Overview
5
5
years of professional experience
Work History
Server
Texas Roadhouse
Glen Mills, Pennsylvania
01.2022 - Current
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Maintained records of transactions made during shift as required by law or company policy.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
ToGo Specialist
Texas Roadhouse
Glen Mills, Pennsylvania
01.2020 - 01.2023
- Monitored expiration dates on products stored in coolers or freezers to ensure freshness of ingredients used in meals.
- Maintained safe food handling practices to prevent germ spread.
- Prepared special orders according to customer requests while maintaining high standards of quality assurance.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Education
High School Diploma -
Reach Cyber Charter School
06-2023
Skills
- Team member support
- Strong work ethic
- Hardworking
Timeline
Server
Texas Roadhouse
01.2022 - Current
ToGo Specialist
Texas Roadhouse
01.2020 - 01.2023
High School Diploma -
Reach Cyber Charter School