Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gypsy Havoc

New Baltimore,MI

Summary

Experienced professional skilled in developing innovative strategies to foster business growth and team performance. Known for effective communication and mentorship, consistently achieving performance targets through collaboration and strategic planning.

Overview

6
6
years of professional experience

Work History

Experience Manager

Ulta Beauty Inc.
Warren, Michigan
09.2024 - Current
  • Developed strategies that increased salon business growth and visibility.
  • Oversaw supply ordering to ensure availability of essential materials.
  • Cultivated an environment fostering individual growth and development.
  • Guided stylist careers by providing mentorship and professional development opportunities.
  • Collaborated with store-level and corporate leaders to create innovative strategies that supported business growth.

Sales Manager

Ulta Beauty Inc.
Warren, Michigan
03.2023 - 08.2024
  • Managed daily sales operations, ensuring team adherence to company policies and fostering a compliant sales environment.
  • Trained and mentored new staff on product knowledge and customer service techniques, enhancing overall team competency and customer satisfaction.
  • Collaborated with cross-functional teams to align marketing efforts with store objectives.
  • Led team meetings to align on performance goals and inspire staff to achieve targets, driving team engagement and accountability.
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.

Clinique Consultant

Ulta Beauty Inc.
Warren, Michigan
06.2022 - 03.2023
  • Identified customer needs to enhance service delivery and satisfaction.
  • Drove sales performance beyond goals, reducing year-to-date deficit and establishing brand leadership at location.
  • Elevated VIP guest experience by focusing on education, excitement, and engagement.

Key Holder Supervisor

Morphe Brushes & Cosmetics
Troy, Michigan
11.2020 - 06.2022
  • Trained and managed employees, fostering professional skill development and teamwork.
  • Coached staff on performance strategies, improving customer relations and service quality.
  • Led and mentored newly hired employees, enhancing their understanding of company programs.

Education

GED -

Pattonville High School
Maryland Heights, MO
05-2010

Cosmetology License - Cosmetology

North County Technical School
Florissant, MO
05-2010

Skills

  • Retail management
  • Customer relationship management
  • Business strategy
  • Performance metrics
  • Team development
  • Problem solving
  • Time management
  • Effective communication

Languages

German
Elementary

Timeline

Experience Manager

Ulta Beauty Inc.
09.2024 - Current

Sales Manager

Ulta Beauty Inc.
03.2023 - 08.2024

Clinique Consultant

Ulta Beauty Inc.
06.2022 - 03.2023

Key Holder Supervisor

Morphe Brushes & Cosmetics
11.2020 - 06.2022

GED -

Pattonville High School

Cosmetology License - Cosmetology

North County Technical School
Gypsy Havoc