Gyscell Galeana
Dallas,USA
Summary
Results-oriented Retail Manager with expertise in inventory management, customer service, and team leadership. Drives sales and enhances store performance while developing staff into effective contributors. Strong problem-solving capabilities and relationship-building skills foster positive customer experiences, ensuring repeat business.
Overview
5
5
years of professional experience
Work History
Retail Assistant Manager
Family Dollar
Dallas, Tx
06.2026 - Current
- Assisted in managing daily store operations and staff activities.
- Coordinated scheduling for staff to ensure optimal coverage during peak hours.
- Monitored cash register operations and maintained financial accuracy.
- Ensured inventory accuracy through regular stock checks and organization.
- Collaborated with team to create effective merchandise displays and promotions.
- Resolved customer complaints and provided solutions to enhance satisfaction.
Office Manager
ALPA Insurance
Dallas, US
07.2021 - 06.2026
- Managed daily office operations and ensured efficient workflow.
- Coordinated scheduling for staff meetings and client appointments.
- Handled correspondence, including emails, phone calls, and client inquiries.
- Collaborated with insurance agents to support customer service initiatives.
- Maintained filing system for records, correspondence and other documents.
Education
High school diploma -
Pearce High School
Dallas, TXSkills
- Inventory management
- Merchandising techniques
- Merchandising operations
- Retail sales strategies
- Cash management
- Budget management
- Promotional planning
- Staff scheduling
- Customer service
- Attention to detail
- Time management
Languages
- Spanish, Fluent
- English, Expert
Willing To Relocate
Richardson, TX
Personal Information
Authorized To Work: US for any employer
Timeline
Retail Assistant Manager
Family Dollar
06.2026 - Current
Office Manager
ALPA Insurance
07.2021 - 06.2026
High school diploma -
Pearce High School