Haania Siddiqui
Minneapolis,MN
Summary
Professional with comprehensive experience in front office operations, proficient at managing high-volume and high-stress environments with efficiency and balance. Known for strong communication and collaborative skills, organizational abilities, and keen attention to detail. Team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, retail and administrative support, ensuring smooth operations daily.
Overview
5
5
years of professional experience
Work History
Receptionist
Chip’s Pickleball Club
05.2024 - Current
- Managed front desk operations, ensuring efficient transactions, check-ins, and guest interactions.
- Greeted new and recurring customers with excellent service and friendly conversations, offering tours of the facility for all new guests.
- Provided exceptional service when dealing with customer inquiries or when resolving issues to enhance member satisfaction.
- Trained new staff on reception procedures and customer service protocols, fostering a collaborative environment.
- Managed over 50 customer calls or inquiries per day.
Trainer, Shift Lead
Culvers
11.2021 - 09.2023
- Trainer
- Effectively mentored junior workers, providing guidance on work techniques and organization of the job.
- Collaborated with management to assess skill gaps, to tailor training programs accordingly.
- Shift Lead
- Supervised team operations to ensure compliance with safety protocols, quality products, and standards.
- Resolved customer inquiries and complaints swiftly, enhancing overall client satisfaction metrics.
Data Entry Clerk
Zakat
05.2021 - 08.2021
- Accurately input data into databases and systems, ensuring integrity and consistency of information.
- Reviewed and verified documents for accuracy before entry, minimizing errors in data processing.
- Managed thousands of dollars in checks, ensuring they were correctly deposited and listed in the correct systems.
Volunteer Islamic Studies Teacher
South Metro Islamic Center
09.2021 - 05.2024
- Developed and implemented weekly, engaging lessons on the principles of Islam and its history.
- Actively engaged elementary-aged students in discussions of the pillars and ideals of Islam, while constructing and participating in captivating, fun activities and lessons.
Tutor Volunteer
Eagan High School
09.2022 - 05.2025
- Balanced the tutoring of multiple students in numerous different subjects, including Math, Science, and Spanish.
- Mentored peers in study strategies, fostering a supportive learning environment for all students.
- Developed strong relationships with students, fostering a positive learning environment and open communication.
- Guided students in math and science by reviewing their textbooks and materials, leading them to receive high scores on all tests.
Multicultural Student Union President/Founder
Eagan High School
12.2023 - 05.2025
- Collaborated with faculty to create and implement a brand-new group within the high school.
- Coordinated student outreach events to engage and attract new members, and promote other volunteer opportunities.
- Efficiently managed any internal conflicts with poise and calculation.
- Coordinated new events with people outside of the school through effective communication and organization, with the most important event requiring outside speakers.
- Led fundraising initiatives, securing resources to support the ongoing community projects and services.
Education
Bachelor of Science - Human Resources in Industrial Relations
UMN Carlson School of Management
Minneapolis05-2029
No Degree -
Eagan High School
Eagan, MN05.2025
Skills
- Proficient in Microsoft Suite
- Creative writing
- Studied "Business in Excel" in Carlson 2025
- WPM of 70
Awards
Awarded “Eagan City Lifestyle” 2025 Journalism and Business scholarship.
Bilingual Seals “Platinum Seal” award recipient. (Spanish)
Accomplishments
- Received the President's award of Academic Excellence.
- Graduated summa cum laude from Eagan High School.
- Concert Choir President of Eagan High School's only Co-ed and auditioned choir of over 60 students.
Languages
Spanish
Professional Working
Timeline
Receptionist
Chip’s Pickleball Club
05.2024 - Current
Multicultural Student Union President/Founder
Eagan High School
12.2023 - 05.2025
Tutor Volunteer
Eagan High School
09.2022 - 05.2025
Trainer, Shift Lead
Culvers
11.2021 - 09.2023
Volunteer Islamic Studies Teacher
South Metro Islamic Center
09.2021 - 05.2024
Data Entry Clerk
Zakat
05.2021 - 08.2021
Bachelor of Science - Human Resources in Industrial Relations
UMN Carlson School of Management
No Degree -
Eagan High School