HAANNIA SALAZAR
Austin
Summary
Dynamic Account Representative with proven success at SiteOne Landscape Supply, excelling in account management and customer engagement. Skilled in Salesforce and conflict resolution, I consistently drive sales growth and enhance client relationships through effective communication and strategic product placements. Committed to achieving goals and fostering team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Account Representative
SiteOne Landscape Supply
Austin
11.2025 - Current
- Identified and captured new customer potential by promoting marketing incentives and executing strategic product placements to drive sales growth.
- Managed assigned accounts by processing high-volume orders, handling complex quotes, and scheduling time-sensitive deliveries to ensure client satisfaction.
- Maintained accurate client data and tracked pipeline using CRM systems including Salesforce to support informed decision-making.
CSSR (Customer Service Sales Rep)
SiteOne Landscape Supply
Austin
07.2024 - 11.2025
- Identified customer needs, delivering tailored landscaping solutions and product recommendations that enhanced client satisfaction.
- Collaborated with sales team, facilitating seamless transitions from lead generation to account management, improving customer experience.
- Assisted customers with product selection and recommendations.
- Processed orders using point-of-sale systems efficiently.
- Resolved customer inquiries and complaints in a timely manner.
Sales Representative
Cricket Wireless
Austin
12.2023 - 05.2024
- Maintain a high level of individual productivity to meet and exceed monthly store sales targets.
- Maintained professional, clean retail environment to improve customer experience and engagement.
- Provided technical assistance to customers for device setup and troubleshooting, enhancing user satisfaction.
Sales Representative
Metro by T-Mobile
Austin
09.2021 - 12.2022
- Developed a loyal customer base through professionalism and effective communication.
- Led daily floor operations, mentoring junior staff to enhance team effectiveness.
- Oversaw inventory management, conducting audits and placing orders to maintain optimal product availability.
Education
Communications & Business Administration -
Austin Community College
08.2025
Certificate of Completion -
Educational Aide/Paraprofessional Institute
06.2024
High School Diploma -
Wayside: Sci-Tech High School
05.2024
Skills
- Account Management
- CRM (Salesforce)
- Sales Strategy
- Customer engagement
- Productivity & Organization
- Multitasking capacity
- Team collaboration
- Relationship management
- Effective communication
- Conflict Resolution
- Goal oriented
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Educational Aide/Paraprofessional Institute Certificate
Timeline
Account Representative
SiteOne Landscape Supply
11.2025 - Current
CSSR (Customer Service Sales Rep)
SiteOne Landscape Supply
07.2024 - 11.2025
Sales Representative
Cricket Wireless
12.2023 - 05.2024
Sales Representative
Metro by T-Mobile
09.2021 - 12.2022
Communications & Business Administration -
Austin Community College
Certificate of Completion -
Educational Aide/Paraprofessional Institute
High School Diploma -
Wayside: Sci-Tech High School