Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Cashier
Habibatou Kaba

Habibatou Kaba

East Orange,NJ

Summary

  • My name is Habibatou Kaba. I am the first-born of six children, born in the United States. My parents are originally from Guinea Conakry, bringing rich cultural heritage and values into our family life. As the eldest child, I have always been a role model and support system for my younger siblings, guiding them through their educational and personal development.
  • Education has been a significant focus for me. I am proud to say that I am the first graduate in my family, a milestone that represents not only personal achievement but also a step forward for my entire family. My journey through education has been shaped by a blend of my cultural background and the opportunities provided in the United States, giving me a unique perspective and a strong foundation for future endeavors.
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Overview

10
10
years of professional experience

Work History

Cashier

Home Depot
08.2018 - Current
  • Engaging with customers via phone, email, or in-person to address their needs and questions
  • Managing and resolving complaints to maintain customer satisfaction and loyalty
  • Documenting customer interactions, transactions, comments, and complaints for future reference and quality control
  • Gathering customer feedback to improve products, services, and overall customer experience and working closely with other departments, such as sales, marketing, and product development, to ensure a cohesive approach to customer service.

Cashier

Gap
11.2017 - 07.2018
  • Engaging with customers via phone, email, or in-person to address their needs and questions
  • Managing and resolving complaints to maintain customer satisfaction and loyalty
  • Documenting customer interactions, transactions, comments, and complaints for future reference and quality control
  • Gathering customer feedback to improve products, services, and overall customer experience and working closely with other departments, such as sales, marketing, and product development, to ensure a cohesive approach to customer service.

Cashier

Dunkin Donuts
01.2016 - 06.2017
  • Engaging with customers via phone, email, or in person to address their needs and questions
  • Managing and resolving complaints to maintain customer satisfaction and loyalty
  • Documenting customer interactions, transactions, comments, and complaints for future reference and quality control
  • Gathering customer feedback to improve products, services, and overall customer experience and working closely with other departments, such as sales, marketing, and product development, to ensure a cohesive approach to customer service.

Cashier

TJ Maxx
11.2014 - 10.2015
  • Engaging with customers via phone, email, or in-person to address their needs and questions, managing and resolving complaints to maintain customer satisfaction and loyalty
  • Documenting customer interactions, transactions, comments, and complaints for future reference and quality control
  • Gathering customer feedback to improve products, services, and overall customer experience and working closely with other departments, such as sales, marketing, and product development, to ensure a cohesive approach to customer service.

Education

Bachelor's Degree -

Bloomfield College
05.2024

Associate Degree -

Essex County College
05.2019

Skills

  • Engaging with customers via phone, email, or in-person to address their needs and questions, They are managing and resolving complaints to maintain customer satisfaction and loyalty Documenting customer interactions, transactions, comments, and complaints for future reference and quality controlGathering customer feedback to improve products, services, and overall customer experience and working closely with other departments, such as sales, marketing, and product development, to ensure a cohesive approach to customersuch as sales, marketing, and product development, to ensure a cohesive approach to customer service

Awards

Honors society

Languages

French
Native or Bilingual
English
Native or Bilingual
Mandingo
Native or Bilingual

Timeline

Cashier

Home Depot
08.2018 - Current

Cashier

Gap
11.2017 - 07.2018

Cashier

Dunkin Donuts
01.2016 - 06.2017

Cashier

TJ Maxx
11.2014 - 10.2015

Bachelor's Degree -

Bloomfield College

Associate Degree -

Essex County College

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Habibatou Kaba