Hadar Sindi
Nashville,TN
Summary
Experienced medical professional with a proven track record in phlebotomy operations and patient care. Recognized for enhancing workflow efficiency and patient experience through strategic scheduling and compassionate service.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Psych Plus
Nashville, TN
07.2025 - Current
- Assisted healthcare providers with patient examinations and treatments.
- Managed patient scheduling and maintained accurate appointment records.
- Collected and documented patient medical histories and vital signs.
- Provided education to patients regarding treatment plans and medications.
- Supported front office operations, including answering phones and managing correspondence.
- Utilized electronic health record systems for efficient data entry and retrieval.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Medical Assistant
Precision Internal Medicine
Smyrna, TN
01.2023 - 05.2025
- Maintained cleanliness and organization of examination rooms and medical equipment.
- Collaborated with multidisciplinary teams to enhance patient care delivery.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
Phlebotomy Team Lead
American Red Cross Blood Services
Nashville, TN
08.2020 - 02.2023
- Supervised daily phlebotomy operations, ensuring compliance with safety and quality standards.
- Trained and mentored new team members on blood collection procedures and equipment usage.
- Implemented process improvements that increased blood donation turnaround times by streamlining workflows.
- Monitored inventory levels of supplies, ensuring availability for uninterrupted blood collection operations.
- Reduced patient wait times through strategic scheduling and workflow adjustments.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Packaged and shipped specimens to central lab daily.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Phlebotomist
Saint Thomas West Hospital
Nashville, TN
08.2017 - 06.2020
- Collected blood samples using various techniques to ensure patient safety and comfort.
- Maintained accurate records of patient information and test results to support laboratory operations.
- Educated patients on procedures, addressing concerns to enhance their experience and compliance.
- Collaborated with healthcare teams to optimize blood collection processes and improve workflow efficiency.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Assisted in training and onboarding new phlebotomists.
- Monitored supply levels and placed orders for laboratory supplies.
Education
Associate of Science - Nursing
SUNY Broome Community College
Binghamton, NYSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Clinical documentation
- Patient-focused care
- Procedure assistance
- Immunization administration
- Medical procedures
- Compassionate caregiver
- Fluent in Kurdish
Languages
Turkish
Native or Bilingual
Timeline
Medical Assistant
Psych Plus
07.2025 - Current
Medical Assistant
Precision Internal Medicine
01.2023 - 05.2025
Phlebotomy Team Lead
American Red Cross Blood Services
08.2020 - 02.2023
Phlebotomist
Saint Thomas West Hospital
08.2017 - 06.2020
Associate of Science - Nursing
SUNY Broome Community College