Hadassa Dorvil
Brooklyn,NY
Summary
Proactive, friendly, dedicated to trying new things. I am a motivated professional with extensive experience in customer service and administrative tasks. I demonstrate strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. I am Eager to contribute to team success and further develop professional skills and brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Field Operations Supervisor
DOCGO
10.2023 - Current
- Trained admins on safety, task prioritization and project management techniques.
- Met with management to determine needs and develop roadmaps.
- Implemented and maintained high standards of quality in all areas.
- Evaluated and updated safety protocols to reduce risks on construction and extraction sites.
- Monitored job progress and performance of employees
- Investigated and reported on accidents, injuries and near-miss incidents.
- Administered disciplinary actions to workers violating safety regulations and company policies.
Administrative Assistant
Rapid Reliable Testing
02.2023 - 10.2023
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Clinical Assistant
Rapid Reliable Testing
04.2021 - 01.2023
- Welcome/Greet staff members as they come in for swab testing/vaccines and or health assessments.
- Assist with registration
- Conduct health assessment questionnaires
- Collaborate with coworkers and management to assure top-tier patient care.
- Labeling the vial and placing it with a requisition form for collections.
- Gather patient information and appropriate signatures for specimens.
- Utilizes appropriate supplies with minimal waste. Respect and maintains the confidentiality of information relative to customers.
- Set up and breakdown/clean up at end of day
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
Administrative Assistant
U.S Census Bureau Enumerator
01.2020 - 10.2020
- Interview residents in assigned areas, explaining the purpose of the Census
- Answering their questions, and recording their answers
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Use smartphones provided by the Census to record information
- Maintain and submit records of hours worked, miles driven, and expenses incurred on the job.
Work Study Assistant
Kingsborough Community College
09.2019 - 11.2019
- Helped students with their application
- Gained operational knowledge and supported departmental needs.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Fielded phone calls, took messages and directed callers to appropriate personnel.
SYEP Employee
Farragut Community Center
07.2019 - 08.2019
- Maintain a safe play environment
- Observe and monitor children's play activities
- Use computers for various applications, such as database management or word processing
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Create, maintain, and enter the information into databases
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
Penn Wortman Community Center, SYEP
07.2017 - 08.2017
- Maintain a safe play environment
- Dress children
- Keep records on individual children, including daily observations andinformation about activities, meals served, and medicationsadministered
- Discipline children and recommend or initiate other measures tocontrol behavior, such as caring for own clothing and picking up toysand books
Education
High School Diploma -
Franklin Delano Roosevelt High School
Brooklyn, NyAssociates - Science
KingsBorough Community College
Brooklyn, NYundefined
Brandeis University
12th - Production
Yale University
Haskins, Providence, RI.Bachelor of Arts - Speech Pathology
Lehman College of The City University of New York
The Bronx, NY06.2023
Skills
- Project leadership
- Employee coaching
- Work planning
- Customer relationship development
- Safety oversight
- Team supervision
- Operational efficiency
Timeline
Field Operations Supervisor
DOCGO
10.2023 - Current
Administrative Assistant
Rapid Reliable Testing
02.2023 - 10.2023
Clinical Assistant
Rapid Reliable Testing
04.2021 - 01.2023
Administrative Assistant
U.S Census Bureau Enumerator
01.2020 - 10.2020
Work Study Assistant
Kingsborough Community College
09.2019 - 11.2019
SYEP Employee
Farragut Community Center
07.2019 - 08.2019
Penn Wortman Community Center, SYEP
07.2017 - 08.2017
Associates - Science
KingsBorough Community College
undefined
Brandeis University
Bachelor of Arts - Speech Pathology
Lehman College of The City University of New York
High School Diploma -
Franklin Delano Roosevelt High School
12th - Production
Yale University
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