Haddy Ramahi
Synaxus
DALLAS,TX
2
Languages
7
years of professional experience
Results-driven marketing professional with a strong background in digital marketing, strategic planning, and customer service. Proven ability to enhance brand visibility and drive growth through targeted campaigns.
Work History
Marketing Director
1 Year 6 Months- Developed and executed comprehensive marketing strategies to enhance brand visibility and engagement.
- Collaborated with cross-functional teams to align marketing initiatives with business objectives and drive growth.
- Analyzed market trends and consumer insights to inform targeted campaigns, improving customer acquisition efforts.
- Managed digital marketing channels, optimizing content for SEO and increasing online traffic to company platforms.
Sales Associate
1 Year 3 Months- Assisted customers in vehicle selection, ensuring a personalized shopping experience.
- Maintained knowledge of automotive products and services to address customer inquiries effectively.
- Processed sales transactions accurately, enhancing overall operational efficiency.
- Collaborated with team members to achieve monthly sales targets consistently.
Customer Retention Specialist
1 Year- Developed customer retention strategies to increase loyalty and reduce churn rates.
- Led cross-functional teams to enhance service delivery and streamline communication processes.
- Mentored junior staff on best practices for customer engagement and retention techniques.
- Conducted analysis of customer data to identify trends and improve satisfaction levels.
Server
3 Years 4 Months- Provided exceptional customer service to enhance dining experience and foster repeat business.
- Streamlined food delivery processes, reducing wait times and improving overall efficiency in service.
- Managed order accuracy by coordinating with kitchen staff and minimizing errors during peak hours.
- Trained new team members on menu offerings and service standards to ensure consistent quality.
Education
Bachelor of Science - Business Management
Skills
Digital marketing
Strategic planning
Project planning
Sales
Customer service
Market analysis
Sales expertise
Campaign development
Market analysis
Brand management
Languages
English
Native or Bilingual
Arabic
Full Professional
Timeline
Marketing Director
Synaxus
08.2024 - 02.2026Read More
Sales Associate
Demontrond Automotive Group
04.2023 - 07.2024Read More
Customer Retention Specialist
Dish Network Corp
06.2022 - 06.2023Read More
Server
Viva La Pizza`
02.2019 - 06.2022Read More
Cleveland State University
Bachelor of Science from Business Management
Read More