Hadeel Abu Anbar
Richardson,USA
Summary
Reliable and organized professional with extensive experience in customer service, healthcare support, and administrative coordination. Strong communication, problem-solving, and organizational skills. Committed to providing high-quality service and ensuring a positive experience for patients and clients.
Overview
7
7
years of professional experience
Work History
New Patient Representative – Call Center
SmileBrands Inc.
04.2023 - Current
- Assisted new patients with scheduling, registration, and onboarding process.
- Managed high-volume calls while maintaining professionalism and accuracy.
- Provided patients with information about services, appointments, and insurance.
- Documented patient interactions and ensured compliance with HIPAA guidelines.
Front Desk Coordinator
Sprout Dentistry for Kids
Richardson, TX
07.2022 - 04.2023
- Scheduled appointments and maintained calendars.
- Greeted and assisted patients upon arrival.
- Coordinated with management and staff to resolve administrative issues.
- Ensured a clean and organized reception area.
Child Caregiver
Learn Daycare
Murphy, TX
09.2021 - 06.2022
- Supervised and engaged children in educational activities.
- Maintained a safe and clean learning environment.
- Assisted with meal prep and daily routines.
Assistant Manager
Bigdash Ice Cream & Pastries
Richardson, TX
03.2019 - 09.2021
- Supervised staff and maintained employee schedules.
- Tracked inventory and ensured compliance with safety standards.
- Trained and motivated employees to improve service quality.
Sales Associate
Levi’s
Allen, TX
11.2018 - 02.2019
- Assisted customers with purchases and promoted sales.
- Organized merchandise and maintained store cleanliness.
Education
Bachelor of Science - Health Management
University of Phoenix
08.2025
High School Diploma -
Berkner High School
Richardson, TX05.2020
Skills
- Customer Service
- Patient Support
- Appointment Scheduling
- Data Entry
- Microsoft Office
- Bilingual
- Team Leadership
- Training
- Healthcare Administration Knowledge
Languages
Arabic
Native or Bilingual
Timeline
New Patient Representative – Call Center
SmileBrands Inc.
04.2023 - Current
Front Desk Coordinator
Sprout Dentistry for Kids
07.2022 - 04.2023
Child Caregiver
Learn Daycare
09.2021 - 06.2022
Assistant Manager
Bigdash Ice Cream & Pastries
03.2019 - 09.2021
Sales Associate
Levi’s
11.2018 - 02.2019
High School Diploma -
Berkner High School
Bachelor of Science - Health Management
University of Phoenix