Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Supervisor
Menzies Aviation
Grapevine, TX
06.2023 - Current
Monitored workflow across all terminals at DFW International Airport and coordinated Supervisors as well as maintenance to needed situations.
Directed and supervised team of 15 employees in daily operations.
Monitored employee productivity levels on a regular basis to identify areas of improvement.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Collaborated with other departments to coordinate workflow processes between teams.
Ramp Agent
UPS
Grapevine, TX
09.2022 - 12.2023
Loaded and unloaded widebody as well as narrow body aircrafts with baggage, cargo, and mail safely and efficiently.
Followed safety procedures such as using reflective gear while working on the ramp.
Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
Lube Technician
Valvoline
Arlington, TX
10.2022 - 04.2023
Performed oil changes and lubrication services on a variety of vehicles.
Inspected and changed air filters, fuel filters, transmission fluid, coolant levels and other fluids as needed.
Assisted in ordering parts from suppliers when required.