Hadi Alizadeh
San Diego,CA
Summary
Dynamic Security Operations Manager with 6 years' experience in strategic leadership, risk mitigation, and maintaining high security standards. Recognized for exceptional leadership in managing security operations for industry-leading brands like Amazon and Apple. Proven track record in enhancing team performance, reducing costs, and maintaining service quality. Skilled in fostering collaborative environments, driving operational excellence, and leveraging technology for streamlined processes. Committed to safety, efficiency, and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Security Account Manager
Securitas Security Services
03.2023 - Current
- Managed security operations for Amazon Fulfillment Center, overseeing 75 officers and ensuring safety in a 3.3 million square feet facility housing 1000+ employees.
- Improved security team overall performance by 34% within a duration of six months.
- Reduced security incidents by 20% through the implementation of enhanced protocols and training initiatives.
- Improved team efficiency by 15% through optimized scheduling and task delegation.
- Received commendations from client for swift and effective response to critical incidents.
Lead Security Operations Supervisor
Security Industry Specialists
02.2019 - 03.2023
- Supervised 50 security personnel at Apple corporate offices and testing labs.
- Collaborated with the Apple GSOC team to resolve security breaches and alarms, resulting in a 25% reduction in security incidents.
- Implemented training programs that increased staff proficiency by 30% in handling security equipment and protocols.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
- Recognized by client for exceptional service delivery and maintaining security standards during high-pressure situations.
Assistant Manager of Operations
DJ'S Sweeping Service Inc
01.2015 - 02.2020
- Supervised 20+ employees, for daily operations.
- Increased sales by 10% through enhanced training.
- Secured new clients with a 20% boost in customer satisfaction by proactively addressing customers’ inquiries.
- Assisted in budget planning and tracking, ensuring financial targets were met or exceeded.
- Spearheaded recruitment, hiring, and training.
- Mitigated business risks through staff collaboration.
Education
Bachelor Of Business Administration - Business Management
San Diego State University
San Diego, CA05.2024
Skills
- Customer Service
- Security Operations
- Supervisory Practices
- Team Leadership
- Workflow Planning
- Verbal and Written Communication
- Budgeting and Forecasting
- Data Analysis
- Time Management
- Computer Proficiency
Accomplishments
- Security Account Manager of the Month, January 2024, at Securitas.
- Security Supervisor of the Last Quarter, 2022, at SIS
Languages
English
Native or Bilingual
Turkish
Native or Bilingual
Farsi
Native or Bilingual
Arabic
Limited Working
Timeline
Security Account Manager
Securitas Security Services
03.2023 - Current
Lead Security Operations Supervisor
Security Industry Specialists
02.2019 - 03.2023
Assistant Manager of Operations
DJ'S Sweeping Service Inc
01.2015 - 02.2020
Bachelor Of Business Administration - Business Management
San Diego State University
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