Hadi Saab

• As the Assistant Operations Manager at Bright Solar, which is an alias company under BPC Holding (Beirut 2000), I will assist the Operations Manager in overseeing all aspects of solar panel cleaning services to meet customer expectations, maintain quality standards, and drive profitability. This role requires a strong mix of leadership, organization, and problem-solving skills.
• Managed daily operations effectively, ensuring timely completion of tasks and accurate reporting of results.
• Improved communication within the team through regular meetings, updates, and open channels of communication.

UCustoms MicroClear:

• Assisting on a high-profile program for the Royal Malaysian Customs worth over $50 million for the implementation of the ICS flagship MicroClear system to decommission and replace the Malaysian legacy Customs system SMK (Sistem Maklumat Kastam), Dagangnet, and the manual Standard Operating Procedures (SOPs).
• Developed and maintained project documentation for reliable records.
• Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
• Aided in achieving project objectives through diligent monitoring of timelines, milestones, and deliverables.
• Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.

• Knowledge Base Engineer (KBS): Handling and developing a new structure and concept for the entire knowledge-based system that is added to the IT-HELPDESK at Kuwait International Bank (Headquarters). This development will also be implemented at KIB's 25 other branches.
• Multi-tasking with the IT QA and Application Support Systems Department for the latest updates and new developments regarding increasing the efficiency of the support unit.
• Collaborated with engineering team to determine project specifications.
• Studied corrections from senior engineers to learn and grow professionally.

• As an eBay specialist with years of experience, I have established a reputation for successfully selling rare and limited-edition items to a global customer base, consistently delivering high profits. My journey has been marked by a commitment to excellence, and a deep understanding of the unique challenges and opportunities in this niche market.
• Pricing Strategy: I excel at accurately valuing rare items, striking a balance between maximizing profit and appealing to buyers. My pricing strategies are data-driven and reflect a deep knowledge of market dynamics.
• With a focus on expanding my eBay presence to international customers, I have developed a deep understanding of international shipping, customs, and customer preferences. This has allowed me to tap into a broader customer base.
• I prioritize excellent customer service, responding promptly to inquiries, and addressing buyer concerns. My goal is to foster trust and long-term relationships with customers, leading to repeat business.
• Achievements:
• Over the years, I have consistently increased profits by identifying valuable items, optimizing listings, and expanding my reach to international buyers.
• My commitment to providing exceptional service has earned me a multitude of positive reviews, and repeat customers.
• Through my eBay journey, I have cultivated a network of trusted suppliers, collectors, and enthusiasts, enabling me to source rare items efficiently.
• I have become a recognized leader in the eBay niche for rare and limited-edition items, frequently sought after for my expertise by both buyers and sellers.