Matthew Conn
Indianapolis,IN
Summary
Dynamic professional with extensive experience in logistics and customer service, notably at RoadOne IntermodaLogistics. Proven leadership in managing operations and enhancing profitability through effective budgeting and team building. Skilled in accounting and logistics, consistently delivering exceptional results while fostering strong client relationships.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Operations Manager
RoadOne IntermodaLogistics
Indianapolis, US
03.2023 - Current
- Handle communication with customers on pick-ups and deliveries of shipments.
- Work with railroads and depots to get available equipment, billing, and reservations for customers orders.
- Provide billing reports for customers and ensure that any balances are paid in a timely manner.
Account Representative
Total Quality Logistics (TQL)
Indianapolis, US
01.2022 - 03.2023
- Worked with customers and handled any outside transportation needs they had.
- Discussed market trends with current and potential customers to grow personal book of business.
- Provided service for all logistical needs and maintain effective communication 24/7.
Insurance Sales Representative
State Farm Mutual Automobile Insurance Company
Indianapolis, US
06.2020 - 11.2021
- Provided auto, home, and life insurance to prospects throughout the Indianapolis area.
- Spoke with current customers regarding any customer service needs.
Manager
Stacked Pickle
Indianapolis, US
10.2019 - 05.2020
- Managed restaurant and staff while Interacting with guests daily.
- Handled all cash deposits and dealt with any and all monetary proceedings.
- Worked to establish a good bottom line for Profit/Loss.
Assistant Manager
Longhorn Steakhouse
Bloomington, US
05.2017 - 07.2019
- Assisted managers in ensuring exemplary guest experience.
- Helped with the operation of front and back of house employees to ensure prompt service.
- Worked to ensure safety and sanitation procedures were followed.
Education
Bachelor's - Psychology
Indiana University-Bloomington
Bloomington, IN05.2019
Skills
- Accounting
- Data entry
- Management
- Microsoft Office
- Customer service
- Payroll
- Profit and loss
- Leadership
- Budgeting
- Logistics
- Inventory management
- Purchasing
- Dispatching
- Team building
- Analysis skills
Certification
- Six Sigma Certification
- Property & Casualty License
- Driver's License
- CDL
- Life & Health Insurance License
- Food Handler
- Certified Supply Chain Professional
- Insurance Producer License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Operations Manager
RoadOne IntermodaLogistics
03.2023 - Current
Account Representative
Total Quality Logistics (TQL)
01.2022 - 03.2023
Insurance Sales Representative
State Farm Mutual Automobile Insurance Company
06.2020 - 11.2021
Manager
Stacked Pickle
10.2019 - 05.2020
Assistant Manager
Longhorn Steakhouse
05.2017 - 07.2019
Bachelor's - Psychology
Indiana University-Bloomington
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