John Samek
Elgin,IL
Summary
Experienced with operational management, ensuring smooth day-to-day operations and enhanced productivity. Utilizes strategic planning and resource allocation to drive efficiency. Track record of fostering teamwork and managing dynamic environments effectively.
Overview
15
15
years of professional experience
Work History
Assistant Operations Manager
JX Truck Center
Elmhurst, IL
01.2024 - Current
- Managed and optimized all aspects of building operations with most emphasis on parts and service operations. Coordinate and enhance departmental performance, foster collaboration, and implement strategic initiatives to achieve organizational goals. Focus on inventory management, service operations, and overall facility efficiency.
Regional Parts Manager
JX Truck Center
Elmhurst, IL
03.2023 - 01.2024
- Managed a team of 5 parts managers, providing guidance and support to achieve monthly sales & inventory targets
- Managed inventory levels to optimize stock availability while minimizing excess or obsolete inventory costs for the region
Parts Manager
JX Truck Center
Elmhurst, IL
09.2018 - 03.2023
- Established strong relationships with key clients, resulting in increased repeat business and customer satisfaction
- Managed inventory levels to optimize stock availability while minimizing excess or obsolete inventory costs
- Coordinated with the service department to ensure efficient order fulfillment and timely resolution of any customer issues or concerns
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring high levels of satisfaction among clients
Assistant Parts Manager
JX Truck Center
Elmhurst, IL
05.2017 - 09.2018
- Managed inventory levels and ensured timely procurement of parts to meet operational needs.
- Coordinated daily parts sales activities to optimize customer service and satisfaction.
- Developed training programs for new staff, enhancing team knowledge and efficiency in parts management.
- Implemented process improvements that streamlined parts ordering and delivery systems.
Parts Counter Associate
JX Truck Center
Elmhurst, IL
11.2015 - 05.2017
- Managed inventory levels to ensure availability of parts for service and repair operations.
- Assisted customers in identifying and selecting appropriate parts based on vehicle specifications.
- Processed orders efficiently using inventory management systems and point-of-sale software.
Parts Warehouse Clerk
JX Truck Center
Bensenville, IL
02.2013 - 11.2015
- Managed inventory control processes to ensure accurate stock levels and timely order fulfillment.
- Operated forklifts and pallet jacks safely for efficient material handling and movement.
- Implemented organization systems within warehouse to enhance workflow efficiency and accessibility.
- Coordinated shipping and receiving activities, ensuring compliance with company standards.
Parts Delivery Driver
JX Peterbilt
Bensenville, IL
11.2010 - 02.2013
- Delivered parts efficiently to clients, ensuring timely service and customer satisfaction.
- Operated delivery vehicles in compliance with safety regulations and company policies.
- Trained new drivers on delivery protocols and best practices for customer interaction.
Education
High school diploma -
Ridgewood Comm High School
Norridge, IL01-2010
Skills
- Microsoft Office
- Team management
- Leadership
- Customer service
- Operations management
- Analysis skills
- Supervising experience
- Process improvement
- Management
- Continuous improvement
- Microsoft Excel
Languages
English
Native or Bilingual
Polish
Native or Bilingual
Timeline
Assistant Operations Manager
JX Truck Center
01.2024 - Current
Regional Parts Manager
JX Truck Center
03.2023 - 01.2024
Parts Manager
JX Truck Center
09.2018 - 03.2023
Assistant Parts Manager
JX Truck Center
05.2017 - 09.2018
Parts Counter Associate
JX Truck Center
11.2015 - 05.2017
Parts Warehouse Clerk
JX Truck Center
02.2013 - 11.2015
Parts Delivery Driver
JX Peterbilt
11.2010 - 02.2013
High school diploma -
Ridgewood Comm High School