Hadib Rahimi
Sacramento,CA
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
6
6
years of professional experience
Work History
Operations Manager
Menzies Aviation
Sacramento, CA
03.2023 - Current
- Irregular Operations (IROP) Management: Develop and implement contingency plans for delays, mechanical issues, aircraft diversions, or extreme weather events.
- Resource Allocation: Dynamically reallocate personnel and ground support equipment (GSE) in real-time to mitigate the "domino effect" of late-arriving flights.
- Facility Layout & Design: Designate specific zones for aircraft loading, fueling, overnight parking, and maintenance to optimize ramp space and safety.
- Turnaround Monitoring: Directly oversee aircraft turnaround activities to ensure they align with Service Level Agreements (SLAs) and station performance indicators.
- Budgetary Controls: Manage payroll, overtime, and operational expenses to stay within station budgetary restraints while maximizing revenue.
- Stakeholder Management: Build and maintain productive relationships with airline partners, vendors (fuelers, caterers), and customs officials.
- Performance Reporting: Prepare detailed verbal and written reports for senior management on On-Time Performance (OTP), equipment maintenance, and staffing.
- Labor Relations: Conduct grievance hearings, handle disciplinary matters in coordination with HR, and perform regular personnel evaluations.
- Safety Auditing: Conduct regular station, flight, and "at-risk" behavior audits to identify potential hazards before they lead to accidents.
- Regulatory Liaison: Act as the primary point of contact for the TSA, FAA, and airport authorities regarding security screening and compliance.
- Incident Investigation: Lead formal investigations into service failures, such as aircraft damage, employee injuries, or major baggage/mail mishandling.
- Standard Operating Procedures (SOPs): Continuously update and disseminate SOPs to reflect changes in aviation technology, labor laws, and environmental regulations.
- Handled high-volume phone systems, averaging over 30 incoming calls daily while providing excellent customer service
Supervisory Specialist
Siemens, Sacramento, CA
Sacramento, CA
03.2023 - 01.2024
- Lead daily production operations for assigned assembly line or shift, setting priorities and delegating tasks to consistently meet production targets
- Enforce strict adherence to Employee Health & Safety (EHS) standards and ensure compliance with all quality requirements in vehicle assembly
- Monitor team performance by evaluating productivity, providing coaching, and conducting performance reviews for 20–35 technicians and operators
- Drive continuous improvement initiatives by applying lean manufacturing principles to enhance efficiency, reduce waste, and minimize defects
- Maintain accurate operational records and track production progress using ERP systems such as SAP
Lead Technician
Apple Inc. Volt Sacramento, CA
Sacramento, CA
01.2020 - 10.2021
- Serve as a team leader and role model by mentoring employees, fostering an inclusive work environment, and motivating teams to achieve performance goals
- Support daily operations by ensuring readiness for opening and closing procedures, managing cash handling processes, and addressing operational needs
- Coordinate staff assignments and manage workflows across the sales floor or warehouse to maximize efficiency and enhance customer experience
- Act as a communication liaison between team members and management, relaying feedback and ensuring alignment with company strategies
- Apply strong product and technical knowledge to support customer engagement, drive sales, and provide hands-on assistance in operational or production environments
Education
Associate degree - Information Technology
Asher College
Sacramento, CA06.2022
Skills
- Customer service
- Operations management
- Team leadership
- Problem-solving
- Decision-making
- Operational efficiency
- Operations monitoring
- Planning and implementation
- Staff management
Timeline
Supervisory Specialist
Siemens, Sacramento, CA
03.2023 - 01.2024
Operations Manager
Menzies Aviation
03.2023 - Current
Lead Technician
Apple Inc. Volt Sacramento, CA
01.2020 - 10.2021
Associate degree - Information Technology
Asher College