Hadley Walker
Idaho Falls,ID
Summary
Dependable employee that is successful at providing fast, high-quality customer service to guests in any setting. Adaptable professional with experience in personnel development, team collaboration and resolving issues with customers. Highly supportive of co-staff and management.
Overview
2
2
years of professional experience
Work History
Server
Baskin Robins
06.2021 - 05.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Bachelor of Science - Occupational Therapy
Idaho State Uni
Idaho Falls, ID05.2027
High School Diploma -
Idaho Falls High
Idaho Falls, ID05.2023
Skills
- Safe Food Handling
- Guest Engagement
- Supply Restocking
- Food Spoilage Prevention
- Quality Control
- Dining Area Maintenance
- Guest Relations Management
- Food Station Setup
- Cash Handling
- Team Collaboration
- Conflict Resolution
- Interpersonal Skills
- Problem Solving
- Strong Work Ethic
- Attention to Detail
- Multitasking Abilities
- Positive Attitude
- Professional Appearance
- Organizational Skills
- Time Management
Timeline
Server
Baskin Robins
06.2021 - 05.2023
Bachelor of Science - Occupational Therapy
Idaho State Uni
High School Diploma -
Idaho Falls High
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