Hadyn Wright
Murfreesboro,TN
Summary
Professional with strong background in customer service, ready to deliver impactful results. Capable of handling complex customer interactions with empathy and efficiency, adept at problem-solving, and skilled in communication. Valued team player known for adaptability and fostering collaborative environments. Proficient in conflict resolution, CRM systems, and multi-channel support.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Outback Steakhouse - Bloomin' Brands
10.2019 - 10.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Server
Toots West
09.2016 - 10.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
High School Diploma -
Riverdale HighSchool
Murfreesboro05-2019
Skills
- Inventory control and record keeping
- Passion for customer satisfaction
- Organization and prioritization
- Complaint resolution
- Customer loyalty
- Adaptable
- Supervisory skills
- Conflict resolution techniques
Certification
- EcoSure Health Department Intelligence Certificate – Ecolab EcoSure.
- Alcoholic Beverage Control Certfication
Timeline
Restaurant Manager
Outback Steakhouse - Bloomin' Brands
10.2019 - 10.2024
Server
Toots West
09.2016 - 10.2019
- EcoSure Health Department Intelligence Certificate – Ecolab EcoSure.
- Alcoholic Beverage Control Certfication
High School Diploma -
Riverdale HighSchool
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