Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haevon Sheppard

Lansing,MI

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs, and recommending products and services to accomplish company goals. Strong communicator focused on delivering outstanding customer care. Highly efficient associate that's well-established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency.

Overview

4
4
years of professional experience

Work History

Associate

Amazon
07.2024 - Current
  • Coached employees on best practices for maintaining high-quality standards throughout all processes.
  • Reduced error rates by implementing robust quality control measures within critical processes.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Established positive relationships with tour members through fun and engaging conversation.
  • Utilized effective communication and problem-solving skills to quickly resolve issues.

Sales Associate

Gordon Food Service
07.2022 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.

Team Member

Chic-Fil-A
08.2020 - 05.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

No Degree - Exercise Science

Madonna University
Livonia, MI
05.2027

High School Diploma -

Eaton Rapids High School
Eaton Rapids, MI
06.2023

Skills

  • Customer Service
  • Time Management
  • Attention to Detail
  • Computer Skills
  • Leadership Qualities
  • Decision-Making
  • Relationship Building
  • Complex Problem-Solving
  • Flexible Schedule
  • Oral communication
  • Courteous and Professional

Timeline

Associate

Amazon
07.2024 - Current

Sales Associate

Gordon Food Service
07.2022 - 07.2023

Team Member

Chic-Fil-A
08.2020 - 05.2022

No Degree - Exercise Science

Madonna University

High School Diploma -

Eaton Rapids High School
Haevon Sheppard