Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hafsa Nafees

Carrollton,USA

Summary

Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Walmart
12.2022 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

Cashier, Waitress

Ale Taco
01.2022 - 12.2022
  • Taking orders, serving food, customer services and cleaning
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Receptionist

Noorani Money Transfer
08.2021 - 12.2021
  • Making transactions, communication and customer services
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Cashier, Waitress

Indo-pak grocery store
03.2021 - 07.2021
  • Checking out groceries, taking orders, serving food and customer service
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.

Salesgirl

Grapevine mall, Grapevine Mills
05.2020 - 04.2021
  • Selling toys, customer service and communication with customers
  • .Demonstrated thorough knowledge of products offered at the store while assisting customers in making informed purchasing decisions.
  • Efficiently processed transactions, accurately handling cash and credit card payments.
  • Provided exceptional customer service by attentively listening to concerns, offering solutions, and ensuring overall satisfaction before completing each transaction.

Cashier, Waitress

H-mart
08.2018 - 07.2019
  • Taking orders, serving food and customer services
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

Associate of Arts - Core Studies

Collin College
Plano, TX
12-2024

High School Diploma -

Creekview High School
05-2021

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Adaptability
  • Communication
  • Creativity

Certification

  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).

Languages

English
Professional Working
Urdu
Native or Bilingual
Hindi
Full Professional

Timeline

Pharmacy Technician

Walmart
12.2022 - Current

Cashier, Waitress

Ale Taco
01.2022 - 12.2022

Receptionist

Noorani Money Transfer
08.2021 - 12.2021

Cashier, Waitress

Indo-pak grocery store
03.2021 - 07.2021

Salesgirl

Grapevine mall, Grapevine Mills
05.2020 - 04.2021

Cashier, Waitress

H-mart
08.2018 - 07.2019

Associate of Arts - Core Studies

Collin College

High School Diploma -

Creekview High School

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Hafsa Nafees