Hafsa Nafees
Carrollton,USA
Summary
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walmart
1213 E Trinity Mills Rd Carrollton, Texas 75006
12.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Cashier, Waitress
Ale Taco
Lewisville, Texas
01.2022 - 12.2022
- Taking orders, serving food, customer services and cleaning
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Receptionist
Noorani Money Transfer
Carrollton, Texas
08.2021 - 12.2021
- Making transactions, communication and customer services
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Cashier, Waitress
Indo-pak grocery store
Carrollton, Texas
03.2021 - 07.2021
- Checking out groceries, taking orders, serving food and customer service
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Salesgirl
Grapevine mall, Grapevine Mills
Grapevine, Texas
05.2020 - 04.2021
- Selling toys, customer service and communication with customers
- .Demonstrated thorough knowledge of products offered at the store while assisting customers in making informed purchasing decisions.
- Efficiently processed transactions, accurately handling cash and credit card payments.
- Provided exceptional customer service by attentively listening to concerns, offering solutions, and ensuring overall satisfaction before completing each transaction.
Cashier, Waitress
H-mart
Carrollton, Texas
08.2018 - 07.2019
- Taking orders, serving food and customer services
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Associate of Arts - Core Studies
Collin College
Plano, TX12-2024
High School Diploma -
Creekview High School
05-2021
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Adaptability
- Communication
- Creativity
Certification
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).
Languages
English
Professional Working
Urdu
Native or Bilingual
Hindi
Full Professional
Timeline
Pharmacy Technician
Walmart
12.2022 - Current
Cashier, Waitress
Ale Taco
01.2022 - 12.2022
Receptionist
Noorani Money Transfer
08.2021 - 12.2021
Cashier, Waitress
Indo-pak grocery store
03.2021 - 07.2021
Salesgirl
Grapevine mall, Grapevine Mills
05.2020 - 04.2021
Cashier, Waitress
H-mart
08.2018 - 07.2019
Associate of Arts - Core Studies
Collin College
High School Diploma -
Creekview High School