Hafsa Salaad
Columbus,OHIO
Summary
Hardworking and compassionate professional with experience in both healthcare and insurance support. At Devoted Home Health Care, we provide personalized care while ensuring client safety and independence. At AATO Insurance Agency, I assisted with customer service, paperwork, and daily office tasks. Skilled in solving problems, managing time, and building strong relationships with clients. Able to stay organized and calm in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Home Health Aide
Devoted Home Health Care
Columbus, OH
05.2024 - Current
- Assisted elderly and disabled clients with daily living activities respectfully and compassionately.
- Ensured medication reminders and a safe home environment.
- Promoted clients’ independence, dignity, and overall well-being.
Personable and organized Insurance Agency Assistan
AATO Insurance Agency
Columbus, Ohio
02.2023 - 05.2024
- Answered customer inquiries, processed policy documents, and scheduled appointments.
- Supported agents with daily administrative tasks to ensure smooth operations.
- Built positive relationships with clients through effective communication and problem-solving.
Education
High School Diploma -
Westerville South High School
Westerville, OH05-2024
Bachelor of Science - Medical Social Work
The Ohio State University
Columbus, OHSkills
- Customer service and communication
- Conflict resolution
- Commercial awareness
- Time management
- Pressure management
- Attention to detail
Certification
- CPR Certified
- OSHA Certified
VOLUNTEER EXPERIENCE
Columbus, OH – Ongoing
- Participate in weekly clean-up efforts at local masjid every Friday after prayer.
- Help maintain a welcoming and clean environment for the community.
Timeline
Home Health Aide
Devoted Home Health Care
05.2024 - Current
Personable and organized Insurance Agency Assistan
AATO Insurance Agency
02.2023 - 05.2024
High School Diploma -
Westerville South High School
Bachelor of Science - Medical Social Work
The Ohio State University
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