Hahler Groth
Lincoln,NE
Summary
Motivated General Manager with a proven track record in multiple fields, excelling in team leadership and operational efficiency. Skilled in developing employees, enhancing customer relationships and operating efficiently. I’m a motivated problem solver dedicated to creating a collaborative environment and driving business success.
Overview
11
11
years of professional experience
Work History
General Manager
JetSplash Car Wash
09.2019 - Current
- Oversaw daily operations to ensure exceptional customer service and efficient workflow.
- Implemented training programs to enhance staff performance and advance employees further in our company.
- Helped Update/Create a new standard operating procedure to improve efficiency and consistency in service across all 9 locations.
- Analyzed traffic flow at both of my locations to ensure store was staffed properly throughout each day.
- Led team meetings to communicate, address challenges, and align goals.
- Formulated a new handbook with new policies and procedures to streamline operations.
- Scheduled employees for shifts, taking into account customer traffic, employee strengths and availability.
- Assisted in recruiting, hiring and training of team members.
- Interacted well with customers to build connections and nurture relationships.
- Oversee sales staff.
- Lowest turnover of any location.
Manager
Double Eagle Golf Simulator
Lincoln, NE
01.2025 - 04.2026
- Responsible for ordering inventory.
- Completed all maintenance on equipment.
- I was in charge of running all company parties/booked events. Ensuring our customers received exceptional customer service.
- Improved marketing to attract new customers and promote business.
- Trained staff members to ensure exceptional customer service and quality standards were met.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Implemented strict hygiene and safety protocols, ensuring safe environment for both staff and customers.
Car Wash Attendant
Husker Car Wash
Lincoln, NE
01.2015 - 06.2019
- Operated high-pressure washing equipment to ensure thorough cleaning of vehicles.
- Provided feedback to management on operational improvements for enhanced workflow efficiency.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Enhanced customer satisfaction by delivering efficient and thorough car wash services.
- Established loyal customer base through consistent quality workmanship and friendly service interactions.
Education
High School Diploma -
Lincoln Northeast High School
Lincoln, NE05.2019
Skills
Proven Leader
Problem Solver
Loyal
Team player
Relationship Oriented
Motivated
Effective leader
Timeline
Manager
Double Eagle Golf Simulator
01.2025 - 04.2026
General Manager
JetSplash Car Wash
09.2019 - Current
Car Wash Attendant
Husker Car Wash
01.2015 - 06.2019
High School Diploma -
Lincoln Northeast High School