Hai Lu
Fountain Valley,CA
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Receptionist
Luxury Nails & Spa Salon
10.2021 - 07.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Restaurant Waiter
Quan Huong
10.2021 - 06.2022
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Education
Automotive Repairs Certificates - Automotive Mechanics
Golden West College
Huntington Beach, CA12.2021
High School Diploma -
Westminster High School
Westminster, CA06.2016
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Data inputting
- Documentation And Reporting
- Supply Management
Languages
Vietnamese
Native or Bilingual
Timeline
Receptionist
Luxury Nails & Spa Salon
10.2021 - 07.2023
Restaurant Waiter
Quan Huong
10.2021 - 06.2022
Automotive Repairs Certificates - Automotive Mechanics
Golden West College
High School Diploma -
Westminster High School
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