Hai Nguyen
Williston,VT
Summary
To obtain a position where I can utilize my basic knowledge and customer service skills to provide exceptional service. Summary: Highly knowledgeable and passionate about video games, with excellent customer service and sales skills. Skilled in providing information and recommendations to customers, organizing and maintaining inventory, and creating engaging displays. Works well in a team environment and takes initiative to ensure customer satisfaction. Walmart, Assistant Manager 2012-2020 Strong communication and interpersonal skills. Ability to work well in a fast-paced, team-oriented environment. Customer-focused with a positive attitude. Detail-oriented and organized.
Overview
11
11
years of professional experience
Work History
Shift Lead
Get Air Trampoline Park
04.2022 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Assistant Manager
Walmart
10.2012 - 04.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Janitor
Urban Dance Complex
01.2013 - 01.2016
- Maintained cleanliness and sanitation of assigned areas such as dance rooms, restrooms, and common areas
- Utilized various cleaning techniques and equipment to ensure that surfaces, floors, and carpets were clean and free of debris
- Restocked cleaning supplies and maintained inventory levels
- Responded to requests for cleaning services and resolved any issues that arose during the cleaning process
- Ensured that all cleaning tasks were completed on time.
Janitor
IBM
01.2013 - 01.2015
- Cleaned and maintained assigned docks, offices, and buildings according to established standards and procedures
- Utilized various cleaning techniques and equipment to ensure that surfaces, floors, and bathrooms were clean and free of debris and any smudges
- Inspected rooms and facilities to ensure that they were clean and free of hazards, and reported any maintenance issues to the supervisor
- Assisted in restocking cleaning supplies and maintaining inventory levels
- Ensured that all cleaning tasks were completed on time and to the satisfaction of the customer and business.
Education
High School Diploma -
Champlain Valley Union High School
Hinesburg, VT06.2013
Skills
- Lead Generation Management
- Collaborate Cross-Functionally
- POS Inventory System Operation
- Personnel Counseling
- Equipment Efficiency
- Creative Solutions
Timeline
Shift Lead
Get Air Trampoline Park
04.2022 - Current
Janitor
Urban Dance Complex
01.2013 - 01.2016
Janitor
IBM
01.2013 - 01.2015
Assistant Manager
Walmart
10.2012 - 04.2022
High School Diploma -
Champlain Valley Union High School
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