Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Haidar Ahmad

Dearborn Heights,MI

Summary

Hardworking Lead Dispatcher offering 4+ years of related experience. Independently monitors personnel and resolves issues. Good communication, multitasking and prioritization skills pair with background with fleet dispatch.

Overview

4
4
years of professional experience

Work History

Operation Manager

Cosmos Transport LLC
Dearborn, MI
01.2022 - Current
  • Handle day to day operations, from booking loads to making sure shipments are properly delivered
  • Schedule drivers, plan routes, handle ELD system, ensure drivers safety and trucks maintenance is up to date.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Directed investigations to verify and resolve customer or shipper complaints.

Lead Dispatcher

Freedom Transport DBA Road Runners Trans LLC
Dearborn Heights, MI
07.2019 - 01.2022
  • Ran day to day operations
  • Manage all scheduling for drivers, ensure all trucks are maintained, manage driver routing and ensuring drive is on route, updated TMS Software,
  • Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
  • Evaluated and adjusted over 70 routes based on daily needs, available workers, traffic hazards and weather conditions.
  • Innovative Truck Lines, Location —Dispatcher
  • Managed 12 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
  • Directed dispatching, routing and tracking of 70 fleet vehicles.

Dispatcher

Innovative Truck Lines
02.2019 - 12.2019
  • Confirmed drivers scheduling, ensured drivers were on time and doing their job properly

Education

Bachelor of Engineering - Mechanical Engineering

Henry Ford College
05.2024

Skills

  • Operation Monitoring
  • Logistics Oversight
  • Team Leadership
  • Customer Service
  • Effective Communication
  • Problem Assessment
  • Route Planning and Adjustment
  • Improving Operations
  • Driver Support
  • Driver Relations
  • Fleet Dispatching
  • Persuasive Negotiations

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Operation Manager

Cosmos Transport LLC
01.2022 - Current

Lead Dispatcher

Freedom Transport DBA Road Runners Trans LLC
07.2019 - 01.2022

Dispatcher

Innovative Truck Lines
02.2019 - 12.2019

Bachelor of Engineering - Mechanical Engineering

Henry Ford College

Similar Profiles

CREATE PROFILE
Haidar Ahmad