HAIDE PALACIOS
Channelview
Summary
Experienced customer care worker. My work ethic has grown and is looking to grow even more in a different and new environment. I’m passionate about learning new things and helping others. I enjoy making things easier whenever possible. I love being busy and assisting my coworkers and customers whenever I can. I’m eager to gain more diverse experience across various industries.
Overview
5
5
years of professional experience
Work History
Front Desk
Company Limax for Real Estate
07.2024 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Server
La Brisa Mexican Bar and Grill
10.2024 - 05.2025
- Delivered exceptional customer service, ensuring a welcoming dining experience for all guests.
- Managed multiple tables efficiently, demonstrating strong time management and organizational skills.
- Collaborated with kitchen staff to ensure timely food preparation and delivery during peak hours.
- Trained new servers on menu knowledge, service standards, and operational procedures to enhance team performance.
- Implemented upselling techniques that increased average check totals while enhancing guest experience and satisfaction.
Server
Walks ons
11.2023 - 11.2024
- Demonstrated exceptional time management skills by efficiently juggling multiple tasks during busy shifts.
- Trained staff on proper handling of cash transactions to minimize errors or discrepancies at end-of-shift reconciliation process.
- Mentored new servers on best practices for delivering excellent service while maintaining efficiency during busy shifts.
Server shift leader
Spankys
06.2022 - 08.2023
- Trained and acclimated new servers to restaurant culture and operations.
- Creative positive guest experience by listening to guest needs and recommending options to meet guest request.
- Reported to the managers on daily basis.
- Welcomed guest with positive attitude.
- Verified legal drink age before serving beer, liquor and wine that comply with state law.
- Performed opening and closing duties such as counting money, cleaning equipment and stocking shelves.
cashier/host
Chilis
08.2020 - 06.2022
- Answering customers questions and provided store information.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Operated POS terminals to input orders, split bills and calculated totals.
Education
High School Diploma -
Sam Rayburn High School
Pasadena, TXSkills
- Multitasking server shift leader versed in interacting with customers, taking orders, and serving food and drinks Oversees restaurants operations and maintains productivity, quality, and customer service standards Leads dining room personnel in proving timely and courteous service
Languages
Spanish
Native or Bilingual
Timeline
Server
La Brisa Mexican Bar and Grill
10.2024 - 05.2025
Front Desk
Company Limax for Real Estate
07.2024 - 11.2025
Server
Walks ons
11.2023 - 11.2024
Server shift leader
Spankys
06.2022 - 08.2023
cashier/host
Chilis
08.2020 - 06.2022
High School Diploma -
Sam Rayburn High School