Haiden Metzger
Maple Grove,MN
Summary
Personable teller with several years of experience assisting customers with questions, processing transactions and handling clerical and administrative duties. Punctual and hardworking professional commended for high level of accountability and accuracy. Equipped with strong knowledge of financial and security regulations impacting bank operations.
Overview
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Lead teller/Trainer
Your exchange money center
Robbinsdale, Minnesota
08.2025 - Current
- Supervised daily teller operations and ensured compliance with company policies.
- Managed cash inventory and performed regular audits for accuracy and security.
- Identified potential fraud risks or suspicious activities within the branch's financial accounts.
- Developed strategies to increase sales opportunities among customers by cross-selling bank services or products.
- Assisted in developing training materials for ongoing employee education initiatives.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Server
Doolittles Woodfire Grill
02.2024 - Current
- Serve food and drinks promptly and accurately.
- Take customer orders and communicate them to the kitchen.
- Processed payments, handled cash, and operated point-of-sale systems, ensuring accurate transactions.
- Addressed guest inquiries and resolved concerns, improving overall dining satisfaction.
- Cleared and cleaned tables after guests finished dining., clear dishes, and maintain cleanliness in the dining area.
- Replenished supplies at service stations to ensure availability. and replenish supplies.
- Perform tech support for POS systems or digital menus.
- Provided technical support for point-of-sale systems to assist staff. for POS systems or digital menus.
- Assisted with inventory management and monitored supply levels, supporting efficient service operations.
Lead Host/Expo
Doolittles Woodfire Grill
08.2022 - 02.2024
- Welcomed customers upon arrival, setting a positive tone for their dining experience.
- Coordinated reservations and waitlists to optimize seating and reduce wait times.
- Greet and welcome customers as they arrive.
- Escort guests to their tables and provide menus.
- Promote menu specials and answer initial questions.
- Monitor dining areas to anticipate guest needs.
- Anticipated guest needs by monitoring dining areas, ensuring a seamless experience.
Education
Associates of Arts -
Anoka Ramsey Community College
Anoka, MN 02.2026 - 09.2026
No Degree -
University of South Florida
High School Diploma -
Maple Grove Senior High
Skills
- Cash handling
- Data entry
- Google Workspace
- Microsoft Office
- IOS
- MacOS
- ICloud
Coursework
- Computers in Business
- Graphic Design Theory
- Macroeconomics
- Microeconomics
- College Algebra
- Spanish
- Composition I
Timeline
Associates of Arts -
Anoka Ramsey Community College
02.2026 - 09.2026
Lead teller/Trainer
Your exchange money center
08.2025 - Current
Server
Doolittles Woodfire Grill
02.2024 - Current
Lead Host/Expo
Doolittles Woodfire Grill
08.2022 - 02.2024
No Degree -
University of South Florida
High School Diploma -
Maple Grove Senior High