Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Haider Almuthafer

Dearborn Heights

Summary

Dynamic and reliable driver with a clean record and extensive experience at Lyft, excelling in GPS navigation and customer service. Proven ability to enhance client satisfaction through punctual deliveries and strong relationship building. Skilled in safe driving practices and adept at managing routes efficiently, ensuring timely and safe transportation of goods.

Overview

21
21
years of professional experience

Work History

Driver

Lyft
09.2023 - Current
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.

Driver

A To Z Trucking
03.2020 - 09.2023

Executed 80-hour weekly flatbed hauls on a dedicated route from Abilene, Texas to Phoenix, Arizona.

Operations Manager

Little Knife Disposal
11.2015 - 2020
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Sales Manager

Avis Budget Group
06.2004 - 10.2014
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Education

Associate of Business Administration - Business Administration And Management

Glendale Community College
Glendale, AZ

Sunny Slope High School
Phoenix, AZ
05.2002

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Defensive driving
  • Vehicle inspection
  • Safety management
  • Route planning
  • Driving in adverse conditions
  • Navigational systems and GPS
  • Vehicle inspections
  • Route management
  • Transportation
  • Traffic law observation
  • Vehicle maintenance
  • Commercial driving
  • Equipment operation
  • Inclement weather driving
  • Passenger transportation
  • Relationship building
  • Accident prevention
  • Adaptable driving techniques
  • Schedule management
  • Basic vehicle repairs
  • Heavy lifting
  • Fuel efficiency
  • DOT compliance
  • Order picking and processing
  • Route determination
  • Equipment monitoring
  • Materials transport
  • Shipping and packaging
  • Customer rapport
  • Passenger assistance
  • Strategic planning
  • CDL license
  • Route logs
  • Language fluency

Languages

Arabic
Native or Bilingual
Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Driver

Lyft
09.2023 - Current

Driver

A To Z Trucking
03.2020 - 09.2023

Operations Manager

Little Knife Disposal
11.2015 - 2020

Sales Manager

Avis Budget Group
06.2004 - 10.2014

Associate of Business Administration - Business Administration And Management

Glendale Community College

Sunny Slope High School
Haider Almuthafer