Haidy Dakkash
Holden,MA
Summary
Hard-working recent college student with 5+ years of work experience and a proven knowledge of food preparation, customer satisfaction, and telephone etiquette. Aiming to leverage my abilities to successfully fill the job position role at your company. Frequently praised as diligent by my peers, I can be relied upon to help your company achieve its goals. Also, an experienced medical assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced and stressful environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Alpha Medical Associate
Concord, MA
01.2025 - Current
- Administered patient assessments and collected medical histories to support clinical decision-making.
- Assisted with scheduling appointments and managing patient flow to optimize office operations.
- Coordinated communication between patients and healthcare providers, ensuring clarity in treatment plans.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Trained to give vaccine shots to patients
Crew Member
Dunkin Donuts
Holden, MA
06.2022 - Current
- Maintained knowledge of store menus to advertise promotions and limited-time offers.
- Counted money in cash drawers and calculated customer tips after shifts.
- Recommended menu items according to customer preferences and dietary restrictions.
- Placed orders into POS systems and handled cash and credit transactions.
- Trained new employees regarding company policies and food preparation procedures.
- Organized and stored ingredients according to schematics and expiration dates.
Painter
Dakkash LLC
Holden, MA
06.2019 - Current
- Finished techniques such as sponging, ragging, layering and faux finished.
- Covered surfaces with drop cloths or masking tape and paper to protect surfaces during painting.
- Received instructions from supervisors and homeowners to determine work requirements.
- Removed old finishes by stripping, sanding, wire brushing, burning, and using water and abrasive blasting.
First Aider
St. Mary and Pope Kyrillos Vineyard
MA
04.2019 - Current
- Attended training classes maintained certification licensure, kept alongside of new developments in field and maintained existing knowledge.
- Administered first aid treatment and life support care to sick and injured people in church.
- I helped perform CPR skills to injured people during the summer camp of 2019, and 2021, and I am also planning on doing it this summer as well.
- Comforted and reassured patients.
Cashier
Dollar Tree Worker
Holden, MA
06.2022 - 08.2023
- Greeted and informed customers of products, fostering positive store experiences.
- Maintained inventory and store visual presentation to meet customer needs.
- Delivered service excellence through all points of contact.
- Attended training to refresh on current procedures and learn process improvements.
- Maintained cash accuracy by working with supervisor to correct deficiencies.
- Handling returns
- Counted cash drawers at beginning of shifts to verify correct amounts.
Cashier
Parrot Pizza
Holden, MA
07.2020 - 01.2022
- Provided efficient and courteous service to customers.
- I greeted and communicated with customers promoting positive store experiences.
- Took orders
- Helped with preparing the food
- Monitored self-checkout stations to assist customers and ensure registers working appropriately.
- Bagged or boxed merchandise and prepared packages.
Education
Bachelor of Science - Biology
University of Massachusetts Lowell
Lowell, MA05-2026
High School Diploma - undefined
Wachusett Regional High School
Holden, MA06-2022
Skills
- Computer proficiency
- Communication Skills
- Organizational Skills
- Interpersonal Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- Procedure assistance
- CPR
- Immunization administration
- Insurance verification
- Customer Service Skills
Certification
- First Aid/CPR/AED
- High School Diploma
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Medical Assistant
Alpha Medical Associate
01.2025 - Current
Crew Member
Dunkin Donuts
06.2022 - Current
Cashier
Dollar Tree Worker
06.2022 - 08.2023
Cashier
Parrot Pizza
07.2020 - 01.2022
Painter
Dakkash LLC
06.2019 - Current
First Aider
St. Mary and Pope Kyrillos Vineyard
04.2019 - Current
High School Diploma - undefined
Wachusett Regional High School
Bachelor of Science - Biology
University of Massachusetts Lowell