Haidyn Sikes
Augusta,GA
Summary
Dedicated Shift Lead with expertise in customer service, employee training, and problem resolution. Proven ability to manage inventory and prioritize tasks to enhance operational efficiency.
Overview
4
4
years of professional experience
Work History
Shift Lead
7Brew Coffee
Augusta, GA
10.2025 - Current
- Supervised daily operations and ensured team adherence to company policies.
- Coached and trained employees and managed daily work assignments to enhance operations.
- Trained new staff on coffee preparation and customer service techniques.
- Resolved customer complaints promptly to maintain a positive experience.
- Oversaw inventory levels and coordinated supply orders.
- Promoted a clean and organized workspace for staff and customers alike.
- Completed opening and closing duties to facilitate business operations.
Hospitality Worker
Personal
Augusta, GA
01.2023 - Current
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
- Achieved cost-savings by developing functional solutions to problems.
Sales Associate
Palmetto Moon
Augusta, GA
03.2025 - 10.2025
- Assisted customers in product selection and provided product knowledge.
- Collaborated with team members to achieve sales goals and enhance customer service.
- Handled customer inquiries and resolved issues to ensure satisfaction and loyalty.
- Monitored inventory levels and restocked shelves to ensure availability.
- Maintained store appearance by organizing merchandise displays and ensuring cleanliness.
Education
High School Diploma -
Davidson FIne Arts Magnet School
Augusta05-2027
Some College (No Degree) - Occupational Therapy
Georgia Southern University
Statesboro, GA09-2026
Skills
- Operational oversight
- Inventory management
- Customer service
- Employee training
- Task management
- Problem resolution
- Team building
Timeline
Shift Lead
7Brew Coffee
10.2025 - Current
Sales Associate
Palmetto Moon
03.2025 - 10.2025
Hospitality Worker
Personal
01.2023 - Current
High School Diploma -
Davidson FIne Arts Magnet School
Some College (No Degree) - Occupational Therapy
Georgia Southern University