Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Insurance Agent
Studiocity Insurance Agency Inc DBA Allstate
01.2014 - Current
Created sources for continuous client referrals within community and with businesses using extensive networking skills.
Maintained high standards of customer service by building relationships with clients.
Responded to customer calls swiftly to resolve issues and answer questions.
Consistently exceeded monthly sales quotas by effectively presenting product offerings to potential customers.
Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
Prepared and reviewed insurance applications to verify compliance with regulations.
Met with customers to provide information about available products and policies.
Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
Restaurant Owner
The Golden Chicken
06.2006 - 12.2013
Sales/Food prep./Delivery/Billing/Payroll
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Launched successful promotional campaigns to boost visibility in the local community, increasing brand awareness among potential customers.
Sales/Manager
Fry's Electronics Inc.
06.2005 - 05.2006
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Directed sales support staff in administrative tasks to help sales reps close deals.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Office Manger/Insurance Agent at Zelasco Insurance Agency, Ron Dunn Insurance DBAOffice Manger/Insurance Agent at Zelasco Insurance Agency, Ron Dunn Insurance DBA