Hi, I’m
Haile Mruzek
New York,NY
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
6
years of professional experience
Work History
Dollar General CorporationsTecumseh, MI
Manager
05.2023 - 08.2023
Job overview
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Created monthly reports for senior management summarizing operational performance metrics.
Banana RepublicNew York, NY
Manager
01.2018 - 04.2023
Job overview
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Provided leadership during times of organizational change or crisis situations.
Exquisite StaffingNew York, NY
Waiter
02.2017 - 03.2020
Job overview
- Greeted guests and answered questions about menu items.
- Provided excellent customer service to ensure repeat customers.
- Took orders from patrons accurately and efficiently.
- Brought food and beverages to tables in a timely manner.
- Checked with customers to ensure that they were enjoying their meals.
Education
University of Wisconsin - MadisonMadison, WI
Some College (No Degree) from Theatre
University Overview
- Additional Coursework in Piano, Music Theory, Anthropology, English Literature, Dutch, Art, Dance, Classical Music, and Theatre.
- 3.7 GPA
Skills
- Staff Development
- Business Development
- Expense Tracking
- Policy Implementation
- Coaching and mentoring
- Creative merchandising
- Verbal and written communication
Accomplishments
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Consistently maintained high customer satisfaction ratings.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manager
Dollar General Corporations
05.2023 - 08.2023
Manager
Banana Republic
01.2018 - 04.2023
Waiter
Exquisite Staffing
02.2017 - 03.2020
University of Wisconsin - Madison
Some College (No Degree) from Theatre
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