Hailee Gonzalez
Goodyear,AZ
Summary
Dedicated professional with experience in food service and strong communication skills. Skilled in multitasking, organization, and problem-solving, consistently contributing to efficient service delivery and high customer satisfaction. Dedicated professional skilled in customer service, food safety, and effective communication. Proven ability to maintain organized work environments while ensuring high standards of cleanliness and customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Associate
Panera Bread
Goodyear, Arizona
09.2024 - Current
- Prepared and served high-quality food and beverages to customers.
- Maintained cleanliness and organization of dining and kitchen areas.
- Engaged with customers to ensure satisfaction and address inquiries.
- Operated point-of-sale system for accurate order processing.
- Followed food safety guidelines to ensure health compliance standards.
- Collaborated with team members to manage peak service times efficiently.
- Built relationships with customers by providing friendly customer service.
- Ensured compliance with company safety regulations at all times while on the job.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Maintained cleanliness of food service area, including counters, equipment, and floors.
- Assisted in setting up and stocking food service area with necessary items.
Team Member
Harkins Theaters
Avondale, Arizona
07.2024 - 09.2024
- Maintained cleanliness and organization of work area and displays.
- Collaborated with team members to ensure efficient service delivery.
- Operated cash register and processed customer transactions accurately.
- Followed safety and health protocols while dealing with food.
- Performed opening and closing duties, such as setting up displays, restocking items, and cleaning the area.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Behavioral Sciences
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ08-2026
Skills
- Customer service
- Food safety
- Effective communication
- Multitasking and organization
- Performance improvement
- Adaptability and flexibility
- Team collaboration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
Food Handlers Certification, 2024
References
References available upon request.
Timeline
Associate
Panera Bread
09.2024 - Current
Team Member
Harkins Theaters
07.2024 - 09.2024
Behavioral Sciences
Maricopa Community Colleges, Estrella Mountain Community College