Summary
Overview
Work History
Education
Skills
References
Additional Information
Timeline
Generic

Hailee Hayes

Crowley,LA

Summary

To obtain employment in an environment that would challenge myself and allow me the opportunity to develop and grow in my career.

Overview

13
13
years of professional experience

Work History

Access Service Representative

Ochsner Acadia General, MOA, Cancer Center of Acadiana
01.2014 - Current

Registration •Registration Clerk

Admissions
05.2013 - 01.2014

Customer Service Representative

First Franklin Financial
03.2011 - 05.2013

Office Administrator

Security Plan Insurance Co

Education

Acadiana Area Career College
01.2011

Graduate -

Crowley High School
01.2010

Skills

  • Incoming/outgoing referrals -copay/coinsurance collections
  • Scheduling office visits/infusion -check in/check out patients
  • Insurance verification -updating demographics
  • Prior authorization requests -customer service
  • Telephone/email etiquette -HIPAA compliance
  • Detail oriented - oral chemo management

References

References Available upon request

Additional Information

  • Leadership/Achievements -, Cures Act Task Force -Excellence in Etiquette Award -Standards Setter Award -Performance Huddle Leader -Denial Team

Timeline

Access Service Representative

Ochsner Acadia General, MOA, Cancer Center of Acadiana
01.2014 - Current

Registration •Registration Clerk

Admissions
05.2013 - 01.2014

Customer Service Representative

First Franklin Financial
03.2011 - 05.2013

Office Administrator

Security Plan Insurance Co

Acadiana Area Career College

Graduate -

Crowley High School
Hailee Hayes