Haley Leibowitz
Manorville,NY
Summary
Detail-oriented healthcare professional with 5+ years of experience in charge entry, insurance verification, prior authorization, release of information (ROI), and revenue cycle management across high-volume specialty healthcare practices. Proficient in Electronic Health Records (EHR) and Electronic Medical Records (EMR) systems including Athenahealth, with a strong foundation in HIPAA compliance, CLIA regulations, and OSHA safety standards. Currently completing an Associate of Applied Science (AAS) in Health Information Technology, with plans to pursue the Registered Health Information Technician (RHIT)
certification through AHIMA.
Overview
13
13
years of professional experience
Work History
Patient Service Specialist / Financial Services Representative
RMA LI IVF
Stony Brook & Patchogue, NY
01.2026 - Current
- Promoted from Patient Service Representative
- Advanced to specialist-level role with responsibility for managing over 50 customer calls daily and expanding charge entry and financial services across two high-volume specialty fertility clinics.
- Executed daily charge entry and conducted thorough medical billing reviews to ensure accurate claims processing.
- Executed verification of insurance eligibility and secured prior authorizations for fertility treatments.
- Executed processing of release of information (ROI) requests in strict adherence to HIPAA regulations.
- Calculate, collect, and post patient copays, deductibles, and coinsurance; investigate and resolve billing discrepancies to support accounts receivable (AR) integrity.
- Maintain clinical documentation integrity within Athenahealth Electronic Health Records (EHR) system across multiple provider locations.
Patient Service Representative
RMA LI IVF
Stony Brook & Patchogue, NY
01.2023 - 01.2026
- Managed over 50 calls a day at two high-volume front-office operations including patient scheduling, patient registration, and call triage across two specialty clinic locations.
- Supported insurance verification, prior authorization requests, and HIPAA and OSHA compliance across all front-desk workflows.
- Assisted with medical records management and Electronic Medical Records (EMR) data entry in Athenahealth, maintaining documentation accuracy for billing and clinical use.
Medical Assistant / Receptionist
Suffolk Chest Physicians
Patchogue, NY
06.2021 - 12.2022
- Documented patient medical histories, vital signs, and diagnostic test results in Electronic Health Records (EHR) systems with strict attention to clinical documentation integrity.
- Assisted pulmonology physicians during patient assessments and managed appointment scheduling and front-office operations.
- Maintained accurate and compliant medical records, supporting HIPAA-compliant data entry and records management workflows.
Dental Assistant
Dr. Bickford, DMD
Hampton Bays, NY
10.2017 - 05.2018
- Assisted with dental procedures, instrument sterilization, and accurate treatment documentation in patient health records.
- Collaborated with dental team to streamline workflow and improve patient care efficiency.
Life Insurance Agent
National Income Life Insurance Agency
Farmingdale, NY
04.2016 - 06.2017
- Educated clients on life insurance policies and customized coverage plans; maintained accurate policy, financial, and administrative records.
Cashier
Lynne’s Cards and Gifts
Westhampton Beach, NY
09.2013 - 09.2016
- Managed cash register operations, ensuring balanced drawers at end of shifts.
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained merchandise displays, promoting seasonal promotions and new arrivals.
- Processed customer transactions accurately and efficiently.
Education
High School Diploma - Health Information Technology/Medical Records
Suffolk County Community College
Brentwood, NYMedical Assisting Certification -
Hunter Business School
Medford, NY01.2021
High School Diploma -
Westhampton Beach Senior High School
Westhampton Beach, NY01.2013
Skills
Medical Records Management/Release of Information (ROI) Charge Entry, Payment Posting & Reconciliation Insurance Verification and Prior Authorization Copay, Deductible & Coinsurance Calculation Microsoft Office Suit HIPAA Compliance Medical Terminology Patient Scheduling and Front Office Operations Data Entry & Database Management
- Professionalism and ethics
Certifications And Credentials
- CPR Certified
- Valid Driver's License
- Pursuing: Registered Health Information Technician (RHIT) - AHIMA
Timeline
Patient Service Specialist / Financial Services Representative
RMA LI IVF
01.2026 - Current
Patient Service Representative
RMA LI IVF
01.2023 - 01.2026
Medical Assistant / Receptionist
Suffolk Chest Physicians
06.2021 - 12.2022
Dental Assistant
Dr. Bickford, DMD
10.2017 - 05.2018
Life Insurance Agent
National Income Life Insurance Agency
04.2016 - 06.2017
Cashier
Lynne’s Cards and Gifts
09.2013 - 09.2016
High School Diploma - Health Information Technology/Medical Records
Suffolk County Community College
Medical Assisting Certification -
Hunter Business School
High School Diploma -
Westhampton Beach Senior High School