Hailee Heaston
Syracuse
Summary
Personable and reliable professional with extensive expertise in fast-paced restaurant and retail environments, including roles as manager, shift lead, cashier, and cook. Known for delivering exceptional customer service, thriving under pressure, and leading teams with energy and dedication. Now seeking to bring strong interpersonal skills and attention to detail to a bank teller role, offering a friendly, patient, and trustworthy presence for every customer interaction.
Overview
5
5
years of professional experience
Work History
Shift Leader
Crumbl
Layton
07.2023 - 10.2025
- Supervised employees to enhance productivity and ensure exceptional customer service.
- Inspected food preparation areas to uphold standards.
- Addressed customer inquiries promptly and accurately.
Line Cook
Cafe Zupas
Logan
08.2022 - 02.2023
- Assisted staff in completing tasks during peak hours to ensure kitchen efficiency.
- Prepared dishes in a fast-paced environment, collaborating with teammates to uphold high customer satisfaction.
- Created meals according to company standards and specifications.
Restaurant Manager
Rita's Pizzeria
Clearfield
06.2020 - 08.2022
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated a variety of machinery and tools safely and efficiently.
- Supervised and trained staff in customer service, food handling, and safety protocols.
Education
High School Diploma -
Syracuse High School
Syracuse, UT05-2022
Some College (No Degree) - Veterinary Science
Utah State University
Logan, UTSkills
- Employee training and development
- Time management
- Customer service excellence
- Team leadership and collaboration
- Communication skills
- Conflict resolution strategies
- Leadership effectiveness
- Bilingual proficiency
Languages
Chinese (Mandarin)
Professional
Volunteer Experience
Full-Time Missionary - Taiwan, Kaohsiung Mission
The Church of Jesus Christ of Latter-day Saints
10/2023-3/2025
Timeline
Shift Leader
Crumbl
07.2023 - 10.2025
Line Cook
Cafe Zupas
08.2022 - 02.2023
Restaurant Manager
Rita's Pizzeria
06.2020 - 08.2022
High School Diploma -
Syracuse High School
Some College (No Degree) - Veterinary Science
Utah State University
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