Summary
Overview
Work History
Education
Skills
Timeline
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Hailee Morris

Brunswick,GA

Summary

As a college student working towards a Bachelors Degree I have experience in both customer service and insurance relations. As my courses take place online I have full availability to work full time and am eager and willing to learn new things. Knowledgeable in technology and notetaking will help me to exceed in day to day tasks as well as my drive for challenges.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Tim's Home Medical
04.2023 - Current
  • Greet patients both on the phone and in person.
  • Patient intake and chart creation , along with filing.
  • Insurance verification and authorization submission when needed.
  • Maintained detailed notes both in the chart and in DME works.
  • Communicate with doctor offices and insurance companies to obtain information needed to fulfill DME prescriptions.
  • Contact patients for scheduling with appointments and delivery of their larger equipment , as well as pick up from store location for smaller equipment.

Cashier

Flect Express
09.2021 - 04.2023
  • Greeted customers entering the store and assisted when needing help.
  • Answered phone calls to place online orders.
  • Maintained correct till amount throughout shift.
  • Stocked shelves and made sure new product was placed efficiently.


Cashier

Michaels Arts and Crafts
01.2021 - 01.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Education

Bachelor of Science - Criminal Justice

Georgia Southern University
Statesboro, GA
05.2026

Associate of Science - Biological Science

College of Coastal Georgia
Brunswick, GA
12.2022

High School Diploma -

Brunswick High School
Brunswick, GA
05.2021

Skills

  • Customer Service
  • Problem-solving abilities
  • Multi-tasking abilities
  • Critical Thinking
  • Technology experience
  • Payment Processing

Timeline

Customer Service Representative

Tim's Home Medical
04.2023 - Current

Cashier

Flect Express
09.2021 - 04.2023

Cashier

Michaels Arts and Crafts
01.2021 - 01.2022

Bachelor of Science - Criminal Justice

Georgia Southern University

Associate of Science - Biological Science

College of Coastal Georgia

High School Diploma -

Brunswick High School

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Hailee Morris