Open To Work
Hailey Bacon
Lakeville,MN
Work Preference
Summary
Proficient administrative support specialist with extensive experience in appointment logistics and document digitization. Recognized for strong communication skills and ability to streamline office processes, and collaborates with different teams to optimize client experience.
Overview
4
4
years of professional experience
Work History
Receptionist Administrator
TitleSmart
Edina, MN
04.2025 - Current
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Provided administrative support, including document preparation and data entry for client files.
- Handled incoming calls, directing inquiries to appropriate staff members promptly.
- Assisted in maintaining office supplies inventory, coordinating restocking as needed.
- Collaborated with IT to troubleshoot minor technical issues with office equipment.
Patient Care Coordinator
Nystrom & Associates
Mankato, MN
08.2022 - 04.2025
- Coordinated patient scheduling and managed appointment logistics for optimal clinic flow.
- Processed patient insurance verification and maintained accurate billing records for services rendered.
- Trained new staff on administrative processes and patient management systems to improve team performance.
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
Education
Bachelor of Science - Psychology
Minnesota State University, Mankato
Mankato, MN12-2022
Skills
- Multi-line phone operation
- Appointment scheduling
- Payment collection
- Mail handling
- Document scanning and digitization
- Supply management
- Microsoft Office usage
Timeline
Receptionist Administrator
TitleSmart
04.2025 - Current
Patient Care Coordinator
Nystrom & Associates
08.2022 - 04.2025
Bachelor of Science - Psychology
Minnesota State University, Mankato