Hailey Bergquist
Fall River,MA
Summary
Dynamic and adaptable professional with a proven track record in the Freetown-Lakeville Regional School District, demonstrating exceptional interpersonal communication and problem-solving skills. Excelled in roles requiring attention to detail and adaptability, significantly enhancing team and student performance. Renowned for achieving excellence in fast-paced and diverse environments. Effective Student committed to learning, developing skills that will help me succeed in the counseling field. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Per Diem Substitute Teacher
Freetown-Lakeville Regional School District
11.2024 - Current
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Monitored student behavior and administered discipline as needed.
- Enforced school and class rules to maintain order in classroom.
Central Transport Aide
Southcoast Health
05.2024 - 08.2024
- Facilitated the safe and efficient transport of patients between hospital departments for procedures and appointments
- Assisted with the loading and unloading of patients onto stretchers and wheelchairs according to safety protocols
- Maintained cleanliness and organization of transport equipment and vehicles to ensure a sterile environment
- Communicated effectively with nursing staff and patients to coordinate timely transport schedules and prioritize urgent cases
- Provided exceptional bedside manner by offering support, empathy, compassion and professionalism
- Followed all hospital protocols and procedures to ensure the safety and comfort of patients throughout the transport procedure
In Home Nanny
Private Families
06.2013 - 01.2024
- Provided attentive care to multiple children, ages 2 months to 14 years, ensuring their safety and well-being at all times to numerous families throughout the years
- Engaged children in educational and stimulating activities, including reading, arts and crafts, and outdoor play
- Prepared nutritious meals and snacks for the children, accommodating dietary restrictions, allergies or preferences
- Maintained a daily routine that included nap times, meal times, and structured playtime to promote a sense of stability and security
- Communicated effectively with parents regarding each child's daily activities, achievements, and any concerns or updates
- Responsible for full day shifts or overnight shifts
Junior Varsity Field Hockey Coach
Freetown-Lakeville Regional School District
08.2019 - 11.2022
- Developed 3 hour practice plans that focused on skill development, strategy and communication to improve overall team performance
- Provided individualized feedback and instruction to players to enhance their skills and game awareness
- Established a positive and supportive team culture that promoted inclusivity, sportsmanship, and respect for all team members
- Verified proper safety measures throughout practices and games. (Including specific state/CDC guidelines during COVID. This included equipment safety.
- Collaborated with varsity coach to align coaching strategies, player development goals, and overall program vision
Long Term Subsitute Teacher
Freetown- Lakeville Regional School District
08.2022 - 10.2022
- Developed and implemented daily lesson plans for 50 minute classes to engage students in the absence of the regular Health and Wellness teacher
- Managed classroom behavior effectively to create a positive and productive learning environment
- Maintained open communication with parents to provide information on their student's progress
- Ensured a safe and inclusive learning environment for all students
- Demonstrated adaptability and high proficiency in new software for grading and attendance records
Shift Supervisor
CVS
05.2016 - 12.2020
- Ensured efficient shift transitions and delegated tasks to meet store goals
- Coordinated daily operations in a fast-paced retail environment to improve the efficiency of sales and returns, reviewed customer surveys to obtain 100% store satisfaction
- Served as the point of contact for escalated customer service issues and identified solutions to maintain and ensure exceptional customer satisfaction
- Demonstrated accuracy and attention to detail while processing transactions with customers and accounting for all incoming revenue
Cashier
Kool Moose Cafe
04.2014 - 10.2014
- Provided excellent customer service by addressing inquiries and resolving issues promptly
- Handled cash, credit card, and gift card transactions with high level of accuracy
- Maintained a clean and organized environment to ensure guidelines were met within 6-9 hour shifts
- Replenished supplies and menu options to provide customers with the best quality experience
Cashier
Papa Ginos
06.2013 - 02.2014
- Balanced cash drawer at the beginning and end of each shift, ensuring accuracy
- Assisted with stocking shelves and maintaining cleanliness of the restaurant
- Collaborated with team members to enhance customer experience and meet sales goals
- Processed customer transactions accurately and efficiently
Education
Masters - Licensed Clinical Mental Health Counseling
Framingham State University
Framingham, MA05.2027
Bachelors of Science - Health Science Studies: Psychology Minor
Quinnipiac University
Hamden, CT 05-2019
Skills
- Interpersonal Communication
- Problem Solving
- Attention to detail
- Adaptability
- Time Management
Certification
Basic Life Support American Heart Association May 2024
51a Mandated Reporter LMHC Training
Chapter 260 Training (Intimate Partner Violence)
CNA May 2017
Completed Home Health Aide Training Program (2017)
Completed Nurse Assistant Training Program (2017)
Passed the Commonwealth of Massachusetts Department of Public Health Long Term Care Facility Nurse Aide Competency Evaluation Program (CNA-118195) (2017)
Completed Alzheimer's Association's "Caring for People with Alzheimer's Disease" Habilitation Curriculum (2017)
CNA certification is now expired
Timeline
Per Diem Substitute Teacher
Freetown-Lakeville Regional School District
11.2024 - Current
Central Transport Aide
Southcoast Health
05.2024 - 08.2024
Long Term Subsitute Teacher
Freetown- Lakeville Regional School District
08.2022 - 10.2022
Junior Varsity Field Hockey Coach
Freetown-Lakeville Regional School District
08.2019 - 11.2022
Shift Supervisor
CVS
05.2016 - 12.2020
Cashier
Kool Moose Cafe
04.2014 - 10.2014
In Home Nanny
Private Families
06.2013 - 01.2024
Cashier
Papa Ginos
06.2013 - 02.2014
Masters - Licensed Clinical Mental Health Counseling
Framingham State University
Bachelors of Science - Health Science Studies: Psychology Minor
Quinnipiac University
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