Rebecca Chistol
Tarrytown
Summary
Highly skilled and enthusiastic professional with more than ten years of experience managing operations in patient-centric medical offices. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
11
11
years of professional experience
Work History
Care Manager
Northwell Health
01.2024 - Current
- Enhanced patient care by developing and implementing individualized care plans.
- Improved patient satisfaction through effective communication and collaboration with interdisciplinary healthcare teams.
- Streamlined care coordination processes, resulting in timely referrals and access to appropriate resources.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
Social Worker Intern
Montefiore UBA FTR
01.2020 - 12.2023
- Conducted one hour change focus intervention sessions to a caseload of eight families.
- Achieved an impressive 80% success rate in closing out cases within the year.
- Optimized procedures in Outlook Calender which resulted in 54% increase in efficiency.
- Proficiency in analysis and adjustment of schedule.
- Showcased strong project management skills to meet objectives efficiently.
- Excelled in communicating with individuals and multidisciplinary teams.
Office Coordinator
Montefiore Behavioral Health
07.2014 - 12.2019
- Navigated complex healthcare regulations of Electronic Medical Records.
- Performed periodic audits of over 400 patients charts.
- Trained four new medical clerks contributing to a 30% increase in overall team efficiency.
- Accelerated medical request efficiency processing by achieving a 43% reduction turnaround time.
- Demonstrated a commitment to optimizing operational workflows.
- Possesses good judgement in selecting the proper mode of communication.
Ward Clerk
Montefiore Hospital
07.2013 - 06.2014
- Coordinated with unit leads for optimal patient service.
- Boosted smooth flow of ward activities and care for the 18-bed unit.
- Facilitated the preparation of patient charts.
- Responded to phone calls with active listening and analytical skills.
- Handled floor admissions and discharges.
Education
Masters Of Public Adminstration - Public Policy Analysis
John Jay College of Criminal Justice of The City University of New York
New York, NY05.2022
Bachelor of Arts - Sociology
Lehman College of The City University of New York
Bronx, NY05.2018
Skills
- Decision-Making
- Technology proficiency
- Quality Improvement
- Process Implementation
- Teamwork and Collaboration
- Organizational Skills
- Analytical Thinking
- Interpersonal Communication
Timeline
Care Manager
Northwell Health
01.2024 - Current
Social Worker Intern
Montefiore UBA FTR
01.2020 - 12.2023
Office Coordinator
Montefiore Behavioral Health
07.2014 - 12.2019
Ward Clerk
Montefiore Hospital
07.2013 - 06.2014
Masters Of Public Adminstration - Public Policy Analysis
John Jay College of Criminal Justice of The City University of New York
Bachelor of Arts - Sociology
Lehman College of The City University of New York
Similar Profiles
Mary LedanMary Ledan
Endoscopy Technician at Northwell HealthEndoscopy Technician at Northwell Health
Mackenzie ReederMackenzie Reeder
Certified Medical Assistant at Northwell HealthCertified Medical Assistant at Northwell Health
Robert EnglehartRobert Englehart
Registered Nurse (RN) at Northwell HealthRegistered Nurse (RN) at Northwell Health
MANUEL SANTANAMANUEL SANTANA
Charge Master Coordinator at Northwell HealthCharge Master Coordinator at Northwell Health
Carol GuamanCarol Guaman
English as a New Language Teacher at Department Of EducationEnglish as a New Language Teacher at Department Of Education