Hailey Bernardi
Center Line,MI
Summary
Dynamic and detail-oriented Receptionist with a proven track record at Ella Rae Salon, excelling in customer relations and organization skills. Mastered multi-line telephone operation and problem-solving, enhancing client satisfaction and streamlining front desk operations. Demonstrated exceptional time management and communication, significantly contributing to a welcoming and efficient environment.
Overview
2
2
years of professional experience
Work History
Receptionist
Ella Rae Salon (248)-268-1320
10.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
High School Degree - Health And Human Services
Center Line High School
Center Line, MI06.2024
Skills
- Organization skills
- Time Management
- Data Entry
- Customer/Client relations
- Scheduling appointments
- File Management
- Multi-line telephone operation
- Calendar Management
- Problem Solving
- Strong Communication
Accomplishments
Honor Roll student: 2018-2023
Graduated Summa Cum Laude
Emergency Medical Student of the Year (2024)
HHS Academy Student of the Year (2024)
Affiliations
Community service for the CL Mom and Dads Club
- Fall 2018-2022
- I helped plan, organize, cook and serve the football team and their families while also gaining customer service experience as well as public speaking.
References
Tracy Senyko, Assistant to Deputy Clerk
+1 (586) 944-4597
Jessica Yeakel, English Teacher at Center Line High School
+1 (313) 212-5455
Timeline
Receptionist
Ella Rae Salon (248)-268-1320
10.2022 - Current
High School Degree - Health And Human Services
Center Line High School
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