Hailey Blanco
Bronx
Summary
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Medalliance Medical Health Services
04.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Clerk
Ali & Sons
02.2022 - 03.2023
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Education
No Degree - Public Health
Monroe College
Bronx, NY09-2030
High School Diploma -
Highschool of Computers And Technology
800 E Gun Hill Rd Bronx, Ny06-2022
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- HIPAA compliance
- Patient registration
Languages
Spanish
Native or Bilingual
Timeline
Medical Receptionist
Medalliance Medical Health Services
04.2023 - Current
Clerk
Ali & Sons
02.2022 - 03.2023
No Degree - Public Health
Monroe College
High School Diploma -
Highschool of Computers And Technology
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