Hailey Boatman
Pharmacy Technician/ Real Estate/ Sales
Woodlawn,VA
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Certified Pharmacy Technician
Walmart
Wytheville , Virginia
06.2022 - Current
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Counted, measured and compounded medications following standard procedures.
- Communicated directly with doctors offices via telephone, fax and email.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Reviewed and verified customer information and insurance provider information.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Maintained proper drug storage procedures, registries and records for controlled drugs.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled and inventoried medication to keep accurate records.
Amazon FBA Seller
Amazon
Hillsville, VA
01.2020 - Current
- Conducted retail arbitrage to build inventory for resale via online platforms.
- Identified, engaged and developed vendor programs to establish new product lines.
- Developed strategic online and offline partnerships to support fulfillment and direct sales programs.
- Built professional and trusting relationships with key customers and leveraged existing relationships via social media.
- Collaborated with internal sales team to pursue key prospects via search engines, social media and other online forums.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Stocked merchandise, clearly labeling items and arranging according to size or color.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed and executed online strategies for leads, sales and pricing to generate revenue.
- Pursued and closed key opportunities to manage online sales process.
Certified Pharmacy Technician
CVS Pharmacy
Hillsville , Virginia
05.2021 - 02.2022
Sales Associate
Boatman Family Cabinetry
Woodlawn , Virginia
05.2018 - 05.2020
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Solved customer challenges by offering relevant products and services.
Education
Associate Of Business Administration - Business Administration And Management
Wytheville Community College
Wytheville, VA 08.2019 - 05.2021
Certified Pharmacy Technician - Pharmacy
New River Community College
Dublin, VA 08.2021 - 12.2021
Real Estate Agent - Real Estate
Moseley Flint School of Real Estate
Roanoke, VASkills
Customer service
Sales
Communication
Hard-Working
Timeline
Certified Pharmacy Technician
Walmart
06.2022 - Current
Certified Pharmacy Technician - Pharmacy
New River Community College
08.2021 - 12.2021
Certified Pharmacy Technician
CVS Pharmacy
05.2021 - 02.2022
Amazon FBA Seller
Amazon
01.2020 - Current
Associate Of Business Administration - Business Administration And Management
Wytheville Community College
08.2019 - 05.2021
Sales Associate
Boatman Family Cabinetry
05.2018 - 05.2020
Real Estate Agent - Real Estate
Moseley Flint School of Real Estate