Hailey Brennan
Ocala,FL
Summary
Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.
Overview
1
1
year of professional experience
Work History
Drive Thru/Restaurant Hostess
Sonny's BBQ
Ocala, FL
02.2023 - 06.2024
- Greeted customers and escorted them to their tables.
- Informed kitchen staff of any special orders or dietary restrictions.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Balanced cash register at end of shift according to established procedures.
- Managed reservations, waitlists, and special requests for large parties.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
Education
Senior in Online Highschool -
Flvs Flex Virtual School
Orlando, FL12-2024
Skills
- Table setting arrangements
- Conflict Resolution
- Food inspection
- Menu Memorization
- Active Learning
- Safe Food Handling
- Complex Problem-Solving
- Customer Service
- Cash Handling
- Greeting guests
- Table Bussing
- Effective customer upselling
Affiliations
- horse show jumper
Timeline
Drive Thru/Restaurant Hostess
Sonny's BBQ
02.2023 - 06.2024
Senior in Online Highschool -
Flvs Flex Virtual School
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