Surika Champagnie
Opa-locka,FL
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
8
8
years of professional experience
Work History
Restaurant Hostess/Restaurant Server
B Ocean Hotel
Fort Lauderdale, FL
08.2021 - 06.2024
- Assisted with setting up banquet rooms for special events.
- Informed kitchen staff of any special orders or dietary restrictions.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
Sales Representative
Metro by T-Mobile
Pompano Beach, FL
02.2019 - 08.2022
- Provided technical support for customers using the company's products or services.
- Reviewed monthly performance against targets set by management team.
- Satisfied customers through efficient payment processing and delivery coordination.
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs.
- Highlighted products with creative and engaging merchandise displays.
Sales Associate
SkyZone Entertainment
Pompano Beach, FL
05.2016 - 02.2019
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed credit card transactions quickly and securely.
Education
High School Diploma -
Coconut Creek High School
Coconut Creek, FL05-2020
Skills
- Table setting arrangements
- Reservation coordination
- Conflict Resolution
- Wine Pairings
- Reservations Coordination
- Guest Relations Management
- Safe Food Handling
- Effective customer upselling
- Handling Complaints
Accomplishments
- Graduated with [3.0] GPA
- Volunteered at [Memorial West Hospital]
- Member of [AVID]
- Volunteered with my peers to plant a community garden in North Lauderdale Florida
Languages
English
Native/ Bilingual
Spanish
Limited
Affiliations
- Arts
- Leadership[AVID]
- Community involvement
Timeline
Restaurant Hostess/Restaurant Server
B Ocean Hotel
08.2021 - 06.2024
Sales Representative
Metro by T-Mobile
02.2019 - 08.2022
Sales Associate
SkyZone Entertainment
05.2016 - 02.2019
High School Diploma -
Coconut Creek High School
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