Hailey Burge
Durant
Summary
Highly skilled and compassionate medical assistant with 10 years of hands on experience in both clinical and administrative health care settings. Recognized for exceptional patient care, strong multitasking abilities, and expertise in supporting physicians across multiple specialties. proficient in medical procedures, patient education, and with a track record of improving workflow efficiency and patient satisfaction.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Durant Family Medicine Clinic OSU-AJ
02.2021 - 05.2025
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Oriented and trained new staff on proper procedures and policies.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Alliance Health Durant ENT
12.2019 - 02.2021
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant
Kinion Care
05.2019 - 11.2019
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
PRN Medical Assistant
Family Health Center Of Southern Oklahoma
01.2019 - 05.2019
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Medical Assistant PRN
Fill in for Several Clinics
01.2017 - 01.2018
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Measured patient spirometry.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
The Heart and Medical Center
01.2015 - 12.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Education
No Degree - Phlebotomy
KTC
Durant, OK09-2013
High School Diploma -
Durant High School
Durant, OK05-2013
Skills
- HIPAA compliance
- Patient intake and assessment
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Patient-focused care
- Professionalism and ethics
- OSHA compliance
Timeline
Medical Assistant
Durant Family Medicine Clinic OSU-AJ
02.2021 - 05.2025
Medical Assistant
Alliance Health Durant ENT
12.2019 - 02.2021
Medical Assistant
Kinion Care
05.2019 - 11.2019
PRN Medical Assistant
Family Health Center Of Southern Oklahoma
01.2019 - 05.2019
Medical Assistant PRN
Fill in for Several Clinics
01.2017 - 01.2018
Medical Assistant
The Heart and Medical Center
01.2015 - 12.2016
No Degree - Phlebotomy
KTC
High School Diploma -
Durant High School
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