Hailey Carswell

Increased customer satisfaction by implementing effective staff training and performance management programs.

• Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
• Optimized scheduling practices for efficient staffing levels during peak hours, reducing labor costs without sacrificing service quality.
• Cultivated an inclusive workplace culture that encouraged teamwork, promoted diversity, and supported professional growth opportunities for all employees.
• Contributed to community engagement efforts through participation in local events, sponsorships of charitable initiatives, and partnerships with area schools or organizations.

• Learned all required tasks quickly to maximize performance.
• Developed strong cooperative relationships with coworkers and managers.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.