Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Clifton

Edmond,OK

Summary

Results-driven Shift Supervisor with expertise in conflict resolution, cash handling, and team collaboration. Proven ability to enhance customer satisfaction and improve team performance through strategic scheduling and training.

Overview

4
4
years of professional experience

Work History

Shift Supervisor

7 Brew Enterprises
Edmond, OK
01.2025 - Current
  • Resolved customer complaints promptly, fostering a positive environment and improving client satisfaction ratings.
  • Coordinated shift schedules, balancing staffing needs with peak business hours for optimal coverage.
  • Conducted regular performance evaluations, providing constructive feedback to enhance team skills and engagement.
  • Trained new employees and delegated daily tasks and responsibilities.

Shift Supervisor

Viridian Coffee
Chickasha, OK
01.2022 - 01.2025
  • Supervised daily operations, ensuring consistent service quality and adherence to company standards.
  • Trained and mentored new team members on operational procedures and customer service excellence.
  • Managed inventory levels, performing regular stock checks to minimize waste and optimize supply chain efficiency.
  • Implemented workflow improvements that enhanced team productivity and streamlined service delivery processes.

Education

Bachelor of Science - Family And Child Studies

University of Central Oklahoma
Edmond, OK
05-2028

High School Diploma -

Chickasha High School
Chickasaw, Ok
05-2024

Skills

  • Cash handling
  • Conflict resolution
  • Goal setting and tracking
  • Interpersonal relations
  • Strategic thinking
  • Team collaboration and leadership

Timeline

Shift Supervisor

7 Brew Enterprises
01.2025 - Current

Shift Supervisor

Viridian Coffee
01.2022 - 01.2025

Bachelor of Science - Family And Child Studies

University of Central Oklahoma

High School Diploma -

Chickasha High School
Hailey Clifton