Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Hailey Cook

Riverview

Summary

Dynamic host with proven expertise at FishHawk Pizza, excelling in customer service and multitasking during peak hours. Enhanced guest experiences by efficiently managing large parties and reservations, showcasing effective time management and team collaboration skills. Composed under pressure, consistently ensuring high customer satisfaction and seamless operations.

Overview

2
2
years of professional experience

Work History

Host

Kim Urso
08.2022 - 05.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Education

High School Diploma -

Florida Atlantic University
Boca Raton, FL
05-2028

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Interests

  • Cooking
  • I enjoy helping others and giving back to the community
  • Baking
  • Music
  • Community Cleanup
  • Volunteering
  • Pilates
  • Animal Care
  • Fundraising Events
  • I enjoy cooking for friends and family gatherings
  • I like trying new recipes and food trends
  • Yoga
  • Reading
  • Fashion and Style
  • Road Trips
  • Fashion

Timeline

Host

Kim Urso
08.2022 - 05.2024

High School Diploma -

Florida Atlantic University

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