Hailey Cremeens
Piqua
Overview
5
5
years of professional experience
Work History
Human Resources Intern
City of Piqua
Piqua, OH
06.2025 - 08.2025
- Assisted in recruitment processes by screening resumes and scheduling interviews.
- Worked with HR team to coordinate company events.
- Collaborated with team members to improve internal communication regarding policy updates and training opportunities.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Created and updated tracking spreadsheets using MS Excel.
- Managed confidential employee files, maintaining accurate records for performance evaluations, salary adjustments, and promotions.
Crew Trainer
McDonalds
Piqua, OH
07.2020 - 08.2025
- Trained new hires on policies, procedures, and customer service standards.
- Met monthly with managers to discuss the companies’ sales.
- Promoted teamwork and conflict resolution.
- Delivered excellent customer service in a fast-paced environment while maintaining efficiency.
Education
Bachelor of Arts - Business Administration, Human Resources
Bluffton University
Bluffton, OH12.2025
Skills
- Customer Service Excellence
- Team leadership & Coaching
- Strong communication skills
- Reception management
- Interviewing techniques
- Data entry
- File management
- New hire processes
- In-person and telephone interviewing
- Employee Training and Development
- Conflict Resolution & Problem Solving
- Document management
Accomplishments
· Dean’s List “With Distinction for Continued High Achievement” 5/6 semesters (ongoing)
· Cheer Captain 2024-2025
ACHIEVEMENTS
- Dean’s List “With Distinction for Continued High Achievement” 5/6 semesters (ongoing)
- Cheer Captain 2024-2025
Timeline
Human Resources Intern
City of Piqua
06.2025 - 08.2025
Crew Trainer
McDonalds
07.2020 - 08.2025
Bachelor of Arts - Business Administration, Human Resources
Bluffton University